E-Commerce Manager

Job Description

Location - NSP, Delhi Website -https://ruheindia.com/ Email ID -hr@ruheindia.com Company Description Ruhe, founded in 2020 by Kapil Gupta, is India's largest digital brand in the kitchen and bathroom fittings industry. With over 1800 SKUs, all proudly 100% Made-In-India, Ruhe prioritizes customer convenience and trust through its user-friendly website, www.ruheindia.com. The company stands out with a commitment to customer satisfaction, offering a 30-day return policy, warranties up to 10 years, and dedicated customer support. Role Overview: As an E-Commerce Executive with a focus on Amazon and Flipkart platforms, you will play a key role in managing and optimizing our online storefronts. Your expertise in these major e-commerce platforms will help drive sales, improve product listings, and enhance customer satisfaction. Key Responsibilities: Platform Management: o Manage and optimize product listings on Amazon and Flipkart, ensuring accuracy, completeness, and alignment with best practices. o Monitor and analyze platform performance metrics, including traffic, conversion rates, and sales. Product Listings and Optimization: o Create and update product listings with compelling content, including titles, descriptions, images, and keywords. o Implement SEO strategies to enhance product visibility and ranking on Amazon and Flipkart. Sales and Marketing: o Develop and execute promotional campaigns and sales strategies to drive revenue and improve ROI. o Collaborate with marketing teams to create effective ad campaigns and track their performance. Inventory Management: o Monitor stock levels and coordinate with supply chain teams to ensure optimal inventory levels. o Manage product pricing and promotions in alignment with business goals and market trends. Customer Service: o Address customer inquiries, reviews, and feedback promptly and professionally. o Resolve issues related to orders, returns, and refunds in a timely manner. Reporting and Analysis: o Generate and analyze performance reports to identify trends, opportunities, and areas for improvement. o Provide insights and recommendations based on data analysis to optimize e-commerce strategies. Qualifications: Bachelor’s degree in Business, Marketing, or a related field. Minimum of 5 years of experience working with Amazon and Flipkart platforms. Proven track record in managing e-commerce operations and achieving sales targets. Strong understanding of e-commerce best practices, SEO, and digital marketing. Excellent analytical skills and proficiency in data analysis and reporting tools. Effective communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Skills : Experience with additional e-commerce platforms (e.g., Shopify) is a plus. Knowledge of tools like Google Analytics. Provide complete and accurate data in the weekly report. Having experience in the analysis of (Flipkart, Amazon, IndiaMart) business reports, search term reports etc., Performing Keyword research, competitor research and market research for category. Job Type: Full-time Pay: ₹40,000.00 - ₹70,000.00 per month Schedule: Fixed shift Morning shift Work Location: In person