E-commerce Manager

Job Description

1. E-commerce Operations: Manage and update product listings, descriptions, and pricing on e-commerce platforms. Ensure accurate and timely uploads of inventory and product information. Coordinate with logistics and warehouse teams to ensure timely order fulfillment. 2. Reporting and Analytics: Prepare and present weekly and monthly performance reports. Track and analyze sales data, customer behavior, and platform metrics to identify trends and opportunities. Monitor and improve key performance indicators (KPIs) such as conversion rates, traffic, and average order value (AOV). 3. Retail Metrics and Insights: Utilize retail metrics to optimize product performance and align with business goals. Conduct competitor analysis to benchmark pricing, promotions, and product performance. 4. Creative and Strategic Thinking: Collaborate with the marketing team to develop strategies for increasing online visibility and engagement. Propose and implement innovative ideas to improve the customer shopping experience. Contribute to the planning and execution of sales campaigns and promotional activities. 5. Digital Marketing (Optional): Assist with basic digital marketing activities, including SEO, SEM, and social media advertising. Collaborate with the marketing team to execute targeted campaigns for e-commerce platforms. Skills and Qualifications: Experience: 9+ years in e-commerce, preferably in apparel or beauty categories. Education: Bachelors degree in Business, Marketing, or a related field. Skills: Proficiency in MS Excel and data analysis. Strong understanding of retail metrics and e-commerce operations. Excellent communication and interpersonal skills. Creative thinking and problem-solving abilities. Passion for growth, learning, and staying updated with industry trends. Bonus Skills: Knowledge of digital marketing tools and techniques. Key Competencies: Attention to detail. Analytical mindset with the ability to interpret data and provide actionable insights. Team player with the ability to collaborate across departments.