E-Commerce Executive (Operations and Coordination)

Job description

ABOUT THE COMPANY-

Creative Hands Art Materials is the driving force behind the renowned brand BRUSTRO. With a strong Instagram presence and availability of in over 500+ stores across India, we are dedicated to providing artists with top-quality materials to fuel their creativity. As the leading importer of fine, high-quality artistic brands like Golden, mt, Sennelier, Essdee, Creatacolor, Fabriano, Montana, Raphael, we source our products from trusted suppliers in the USA, UK, Italy, Germany, France and Austria.

Position available exclusively for Kolkata residents. If you aren't from Kolkata, kindly avoid applying.

Roles and Responsibilities:

• Manage and coordinate with vendors, sellers and marketplaces to ensure smooth product listing, order processing, and dispatch operations.
• Manage PO (Purchase Orders) — including creation, follow-ups, tracking, and reconciliation with vendors and marketplaces.
• Support quick commerce operations
• Collaborate with the marketing and social media teams when required for product promotions, campaigns, or online visibility.
• List, update, and maintain products across e-commerce marketplaces, ensuring accurate product information, pricing, and categorization.
• Prepare and maintain product catalogues with detailed descriptions, specifications, and high-quality images.
• Evaluate strategies to enhance sales conversions and streamline marketplace operations.

Desired Candidate Profile:

• Experience: 1–2 years of experience in e-commerce operations or online marketplace management.
• Education (Required): Bachelor’s degree in Business Administration, Marketing, Information Technology, Communications, or a related field.
• Technical Skills:
• Proficiency in Advanced MS Excel and MS Office applications.
• Familiarity with Unicommerce or similar ERP/e-commerce platforms.
• Basic understanding of social media coordination is a plus.
• Strong written and verbal communication in English and Hindi.
• Comfortable coordinating with vendors, marketplace managers, and internal teams.
• Detail-oriented, reliable, and organized.
• Able to multitask, prioritize, and meet deadlines independently.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Ability to commute/relocate:

• New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• E-commerce: 2 years (Required)
• total work: 2 years (Required)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person