Job Description : Parts Manager Location : Hosur. Summary: The Parts Manager is responsible for overseeing the parts department operations, including inventory management, parts sales, and customer service. This role ensures efficient and effective parts supply to meet the needs of the service department and customers. Key Responsibilities: Inventory Management: Analyze sales data, forecasts, and market trends to determine appropriate inventory levels for all parts categories. Develop and implement inventory control strategies to maintain optimal stock levels, minimizing overstock and back-order situations. Coordinate with vendors and suppliers to ensure timely delivery of parts and negotiate favorable pricing and terms. Conduct regular inventory audits and cycle counts to maintain accurate records and identify discrepancies. Parts Sales and Customer Service: Lead and motivate the parts department team to achieve sales targets and provide exceptional customer service. Train and develop team members on product knowledge, sales techniques, and customer service best practices. Respond promptly to customer inquiries, complaints, and special orders, ensuring customer satisfaction. Collaborate with the service department to ensure timely parts availability for repair and maintenance jobs. Analyze sales data and customer feedback to identify areas for improvement and implement strategies to enhance customer experience. Operations Management: Oversee the daily operations of the parts department, ensuring adherence to company policies, procedures, and compliance regulations. Develop and implement efficient processes for parts receiving, stocking, and distribution. Manage the parts department budget, controlling expenses and maximizing profitability. Ensure proper maintenance and organization of the parts storage areas, equipment, and facilities. Collaborate with other departments, such as sales and service, to align operations and support overall dealership objectives. Reporting and Administration: Prepare and present regular reports on parts sales, inventory levels, customer satisfaction, and operational metrics to senior management. Maintain accurate and up-to-date records of parts transactions, inventory levels, and vendor/supplier information. Stay current with industry trends, new product launches, and updates related to parts and accessories.
Job Summary: DriveX is seeking a dynamic and results-driven Sales Executive specializing in bike sales. The ideal candidate will have a passion for motorcycles, a strong sales background, and excellent customer service skills. You will be responsible for driving sales, building strong customer relationships, and ensuring a high level of customer satisfaction. Key Responsibilities: Sales Activities: Actively engage with customers in the showroom, understanding their needs and preferences. Demonstrate the features and benefits of various bike models to customers. Close sales by guiding customers through the purchase process, including financing options and warranty details. Customer Relationship Management: Build and maintain strong relationships with new and existing customers. Follow up with customers post-purchase to ensure satisfaction and encourage repeat business. Address customer inquiries and resolve any issues in a timely and professional manner. Market and Product Knowledge: Stay updated on the latest bike models, industry trends, and competitive offerings. Provide customers with detailed information about bike specifications, pricing, and promotions.| Sales Reporting: Maintain accurate records of sales activities, customer interactions, and transactions. Prepare regular sales reports and forecasts for management review. Promotional Activities: Participate in sales events, bike shows, and promotional activities to generate leads and drive sales. Collaborate with the marketing team to develop and execute promotional campaigns. Team Collaboration: Work closely with the sales team to achieve overall sales targets. Share market insights and customer feedback with the team to improve sales strategies. Qualifications: Bachelors degree in Business, Marketing, or a related field (preferred but not mandatory). Minimum of 2 years of experience in sales, preferably in the automobile or motorcycle industry. Proven track record of achieving sales targets. Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to work independently and as part of a team. Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software. A passion for motorcycles and a good understanding of bike models and specifications. Key Competencies: Customer Focus Sales and Negotiation Skills Relationship Building Product Knowledge Communication Skills Results Orientation Team Collaboration
Job Description : Evaluation Engineer Work Location: Bengaluru, Chennai and Coimbatore We are seeking a skilled and passionate Bike Evaluation Engineer to join our team. Requirements: 2-wheeler is mandatory Willing ness to travel in and around the city. Strong knowledge of bike components, systems, and design principles. Experience with bike testing equipment and instrumentation. Proficiency in data analysis tools and software. Excellent problem-solving and communication skills. Ability to work effectively in a fast-paced, collaborative environment. Min 1 year experience in relevant field (bike Evaluation is a added advantage). Salary : Best in the industry 25000 /- per month with Benefits (PF, ESI and medical Insurance) Attractive incentive plans Fuel Allowance Contact : Ajay 9632279010, The ideal candidate will have a strong background in mechanical engineering, hands-on experience with bike Evaluation, Inspection and testing, and a deep understanding of the unique challenges and considerations involved in bike evaluation.
Job Title: TM Sales (FOFO Manager) Job Type: Fulltime Location: Bangalore Purpose "Achieve Business Growth targets and customer satisfaction through: Enabling and coaching the dealerships for self-sufficiency (people, process and results at the dealership). Ensuring Adherence to Company Norms, Guidelines & Process. Increase Network representation within the assigned Territory. Gather and use market intelligence effectively (Including early communication, feedback to HO) Steady state Channels of Procurement & Retail. Role Description Retail Planning & Achievement Plan to achieve the retail Target in the assigned Authorized Franchisee Co create plans with dealer/SM to achieve the Retail Plan (Different Channel wise (Digital & B&M)) Review and take corrective action to achieve the Retail plan Build conviction and ownership to sales manager to achieve the planed target Ensuring Adherence to 100% VAS at the AF. (Warranty & RSA, Documentation, RF, Insurance) PDCA and Support Ensure adherence sales promotional activities at Authorized Franchise Check the effectiveness of enquiry conversion and do win loose analysis for the AF Participate in BTL activities to understand, motivate dealer team and to analyse the effectiveness Authorized Franchisee visit Visit AFas per guidelines and check the standards/process (Enquiry management, CLF adherence, Customer Feedback Score and verbatim, F&C, delivery process) Conduct BSC audit and suggest corrective actions to improve Visit competition, Brokers & market to understand actions they are doing Provide feedback on Authorized Franchisee and market Area team/HO Network development - Identification of potential Parties for Authorized Franchisee. Training and development Train the dealer Procurement & sales team for better productivity and target achievement. Conduct monthly NVD, Broker & PGMs meeting at dealerships to motivate them to Supply Vehicles to the AF Counter Deploy best practices horizontally across the Authorized Franchisee Reward and recognize the best performing individual and teams
Job Summary: The Two-Wheeler Service Advisor acts as the key point of contact between customers and the service department. This role involves understanding customer concerns, suggesting appropriate services, coordinating with the technical team, and ensuring timely delivery of serviced vehicles. The advisor is also responsible for maintaining high levels of customer satisfaction and loyalty. Key Responsibilities: Greet customers professionally and understand their service needs. Explain the service process, estimated cost, and time required. Open job cards accurately and ensure all customer complaints are recorded. Coordinate with technicians for diagnosis and repair requirements. Update customers about the service progress and any additional work required. Carry out final inspection and ensure the quality of service before delivery. Conduct service follow-ups and handle post-service complaints if any. Promote additional services, accessories, and service packages. Maintain accurate service records and documentation. Meet daily/weekly service targets and contribute to overall service center performance. Required Skills and Qualifications: High school diploma or equivalent; ITI/Diploma in Automobile Engineering preferred. 6-20 years of experience in two-wheeler service or customer handling roles. Strong knowledge of two-wheeler components and servicing procedures. Excellent communication and interpersonal skills. Good organizational and problem-solving abilities. Customer-oriented attitude with a professional appearance. Basic computer knowledge (MS Office, DMS systems).