Door Man

Naukri Hospitality Jobs

0 - 2 years

1 - 4 Lacs

varanasi

Posted:2 days ago| Platform:

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Skills Required

complaint handling service delivery ohsas 18001 hospitality hotel management session management operations management project management team management customer service training avaya cms internal audit team leading qms quality assurance voip sip

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Door Man to join our team at Country Inn, Varanasi. The ideal candidate should have 0-2 years of experience in the hospitality industry.

Roles and Responsibility

Manage front desk operations, including handling guest inquiries and resolving issues.
Coordinate with other departments to ensure seamless service delivery.
Maintain high levels of customer satisfaction through excellent communication skills.
Ensure efficient check-in and check-out processes for guests.
Handle complaints and feedback professionally and courteously.
Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills are necessary to resolve guest complaints and issues.
Familiarity with hotel management systems and procedures is preferred.
Ability to maintain confidentiality and handle sensitive information with discretion.
Team player with a positive attitude and willingness to learn and grow.

*Note -

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