Domestic Ecommerce Reconciliation Specialist (Manufacturing)

Job Description

Voylla (GBL Altair Pvt. Ltd.) Company Overview: Company Overview Voylla Fashions is a leading fashion jewelry brand specializing in high quality, unique, and affordable designs. With a robust presence in both online and offline markets, Voylla is a household name in the accessories industry. The company is committed to delivering innovative and customer-centric solutions to the evolving demands of the fashion jewelry market. For more information visit www.voylla.com Position Overview: The Accounts Receivable will be responsible for end-to-end management of receivables from e-commerce platforms and direct-to-consumer channels. This role demands a strong focus on financial accuracy, timely collections, marketplace reconciliations, dispute resolution, and MIS reporting. The candidate will play a critical role in ensuring healthy cash flows, accurate revenue booking, and building a robust financial foundation for the fast-growing e-commerce business. The ideal candidate will have hands-on experience with ERP systems (like Uniware), excellent analytical skills, and strong coordination abilities across Finance, Operations, and ECom departments. Key Responsibilities: 1. Collection Management • Prepare and update a weekly collection plan for all e-commerce channels (own website, Amazon, Myntra, Flipkart, Ajio, etc.). • Track and monitor actual collections vs. planned collections, highlighting gaps and delays. • Coordinate actively with marketplace teams and internal stakeholders to ensure timely recoveries. 2. Sales Booking Accuracy • Ensure all sales bookings are accurately recorded in Uniware and aligned with reports received from marketplaces. • Validate entries to avoid discrepancies between internal systems and marketplace statements. 3. Reconciliation • Conduct regular collection reconciliation for all e-commerce marketplaces, verifying payments against dispatched orders, returns, and commission deductions. • Maintain updated ledger reconciliations for each marketplace partner to ensure real-time accuracy. 4. Dispute and Claims Management • Identify and raise disputes for short payments, chargebacks, returns, or any unauthorized deductions by marketplaces. • Track the status of claims and escalate unresolved issues with appropriate documentation. 5. Reporting • Prepare and share a weekly Accounts Receivable (AR) aging report categorized by channel (Marketplace / Voylla Website / B2B partners). • Present detailed MIS on collections, outstanding amounts, claims, and expected cash flows for internal management reviews. 6. Process Improvement • Recommend and drive initiatives to improve the accuracy and speed of collection and reconciliation processes. • Collaborate with the Finance, ECommerce, and Operations teams for process automation and system integration enhancements. 7. Compliance and Documentation • Ensure complete documentation of invoices, credit notes, debit notes, and reconciliation statements for internal audits and statutory compliance. • Adhere to all internal financial controls and support audit requirements related to Accounts Receivable. Show more Show less