Domain Trainee- Credit Control (Accounts Receivable)

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Assistant Manager- Finance-Accounts Receivable - Credit Control

To support the Senior Credit Controller in the collection of premiums and cash allocation to reduce the potential of bad debt through both intermediaries and direct clients:

Responsibilities

• Collection and Accounting of Due Debt

Through collation and capture of all due premium debt, effect the effective collection of all unpaid premium debt. In doing so identify any cleansing issues and liaising with underwriting teams to resolve accordingly. Ensure the collection of all due debt through processes that are in accordance with client established collection and escalation guidelines. Ensuring effective allocation / accounting of all debt / cash received.

• Broker and Cover holder Onboarding/Financial Assessments

As required to manage the broker financial assessment and TOBA management for new and existing onshore brokers and cover holders.

• Process Improvement

Through the full understanding of: Business processes, system use and data capture work across the team to assist in the process of improving debt collection and reporting. Monitoring the items identified for review to ensure that they are promptly resolved, recommending changes to processes which will mitigate recurrence.

1. Debt Monitoring/Analysis

To monitor account specific debt cycles highlighting to the Credit Risk Manager & team of potential issues, deviances, or fluctuations in cycles. Thus, assisting in the management of credit risk to client

1. Reporting

To report actual debt / unallocated cash levels / future collectables, with trend analysis results issued across the team and established communication routes.

1. Relationship Management

Maintain regular communication with internal customers both to track and report progress and to escalate issues. Represent client professionally to external intermediaries whether by face to face, phone, or e-mail communication.

1. Project Work

To assist as designated to Credit Risk related projects.

The Operating Environment and Context of the Job

To be fully effective in this role you will have a good base knowledge of London, UK and AISE market practices including broker, bureau, and Managing Agency perspectives. Having effective communication and prioritization skills will enable you to ensure that credit risk debt is monitored, chased, and communicated across the team and group. Although not under strict time constraints there are busy periods, and these should become part of the debt trend process.

Ensuring debt levels and risk is minimized will assist in all client business processes.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Degree in Finance (B. Com), or equivalent to Finance

• Experience in the financial sector, preferably in an insurance company

• Relevant experience in OTC - Accounts Receivables

• Demonstrated experience in handling large data sets and relational databases.

• High-level written and verbal communication skills

Preferred Qualifications/ Skills

• Strong communication skills

• Strong analytical skills

• Structured / controlled approach

• Attention to detail.

• Strong Excel skills

• People & stakeholder management

• Initiative / proactive

• Willingness to challenge and assimilate information.

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.