Roles and Responsibilities Collection from existing clients Retention Up-sell, Cross-sell experience Proficient in English and Hindi language B2C client handling Interact with existing customers and make follow-up calls Timely payment & collections from the customers Interaction with customers via Emails & over the phone. Take actions to encourage timely debt payments Process payments and refunds Update account status records and collection efforts Updating the existing customers on ongoing projects. Report on collection activity Coordinating with Sales Team & Accounts Team regularly with regards to payment and work status. Required Candidate profile Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role Knowledge of billing procedures and collection techniques Working knowledge of MS Office and databases Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills Bachelor's degree
About the job: Job Overview We are seeking a Mid-Level Team Leader Academic Counselor International to join our dynamic team in Delhi, New Delhi. This is a full-time position requiring 4 to 6 years of relevant work experience. The ideal candidate will have a strong background in team leadership, international sales, and educational technology sales. As a key player in our organization, you will be instrumental in driving the international admissions and sales efforts of our company. Qualifications and Skills Experience in team handling with the ability to lead and manage a team effectively to achieve collective goals (Mandatory skill). Proven track record in international sales, with the ability to understand and navigate global markets (Mandatory skill). Experience in edtech sales, with a deep understanding of the education technology industry and trends (Mandatory skill). Strong knowledge of international admissions, including understanding global education systems and application processes. Expertise in inside sales, with the ability to convert inbound leads into successful sales opportunities. Proficiency in outbound sales, with a strategic approach to identify and engage potential clients and partners. Excellent communication and interpersonal skills, capable of building strong relationships with clients and team members. Adept at problem-solving with a focus on developing innovative solutions to overcome challenges in sales and team management. Roles and Responsibilities Lead and manage a team of academic counselors to achieve international sales targets and objectives. Develop and implement strategic plans to enhance sales pipelines and reach international admissions goals. Collaborate with cross-functional teams to design and execute effective sales strategies for the edtech market. Identify potential international clients and partners to establish new business opportunities and expand market presence. Ensure the team delivers exceptional customer service and support throughout the admissions and sales process. Monitor team performance, providing constructive feedback and professional development opportunities to staff. Stay updated with industry trends and developments to maintain a competitive edge in the education technology sector. Prepare and present regular reports on sales performance, team efficiency, and market analysis to senior management. Who can apply: Only those candidates can apply who: have minimum 4 years of experience Salary: ₹ 8,00,000 - 12,00,000 /year Experience: 4 year(s) Deadline: 2025-09-27 23:59:59
About the job: Job Overview We are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and coordinating with universities effectively. Qualifications and Skills Experience in handling the admission process and guiding students through various admission stages effectively. Proven ability to coordinate with universities for student admissions and related processes. (Mandatory skill) Proficiency in providing comprehensive support to students, assisting them with any queries or issues they may face. (Mandatory skill) Understanding of the application process and the ability to manage it efficiently for multiple student profiles. Excellent communication and counseling skills to assist students in making informed admission decisions. Strong organizational skills with the ability to handle multiple tasks and meet deadlines. Detail-oriented and capable of ensuring accuracy in all admission-related documentation and records. Must possess good interpersonal skills to create a supportive and welcoming environment for students. Roles and Responsibilities Guide prospective students through the entire admission process, ensuring a smooth and efficient experience. Coordinate with various universities to secure admissions and gather relevant information for students. Provide dedicated support to students, addressing any queries or concerns they have throughout their admission journey. Conduct student counseling sessions to provide tailored advice and support for educational decisions. Manage and process student applications, ensuring all information is accurate and complete. Maintain up-to-date knowledge of admission processes, requirements, and deadlines for different universities. Prepare and maintain student records, ensuring data confidentiality and accuracy. Collaborate with team members to improve admission processes and enhance student support services. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 4,50,000 /year Experience: 1 year(s) Deadline: 2025-09-27 23:59:59