About Dofody: Dofody is a passionate founder-led health-tech platform with a mission to make healthcare more accessible. Through our online consultations and rapidly growing YouTube channel, we empower thousands of people with the knowledge and access they need to live healthier lives. We are a small, dynamic team looking for a key leader to help us scale our impact. The Opportunity: We are looking for a highly motivated and proactive Operations & Marketing Manager to be the right-hand person to our founder. You will be the "COO" of our content engine and daily operations, taking ownership of our digital marketing workflows and managing our support team. This is a crucial leadership role with significant autonomy. This position is fully remote with flexible working hours, perfect for a self-starter who excels at managing their own time and delivering results. Key Responsibilities: Manage the entire YouTube content pipeline, from supervising our video assistant on edits to writing SEO-friendly descriptions, creating thumbnails, and publishing. Oversee and manage our customer support staff to ensure a high standard of service. Execute digital marketing campaigns across our active Blog, social media channels, email newsletters, and ad platforms. Manage the content on our websites, including posting new blogs and updating pages. Track key performance metrics and provide a simple weekly report to the founder. Who You Are: You have proven experience in digital marketing, particularly with YouTube and social media management. You are a true self-starter, able to take a goal and execute on it with minimal supervision. You don't wait to be told what to do. You are fluent in both English and Malayalam (this is a non-negotiable requirement). You have excellent communication and management skills. You are highly organized, detail-oriented, and reliable. You are passionate about making a positive impact and are excited to grow with us. Why Join Us? Work directly with a visionary founder in a key leadership role. Enjoy the flexibility of a fully remote position with hours that can work around your life. Take ownership of the operations of a growing company. Be part of a mission-driven business that is genuinely helping people. Dofody is an equal opportunity employer and we strongly encourage candidates from all backgrounds to apply.
About Dofody Solutions Private Limited: Dofody is a fast-growing digital health platform, dedicated to providing accessible, evidence-based medical guidance and education. With a YouTube community of nearly 5 lakh subscribers, our mission is to empower individuals to take control of their health through high-quality content and personalized consultations. We are looking for a passionate and dedicated individual to become a core part of our mission. The Role: This is a unique, fully remote role, placing you at the heart of our operations. We are seeking a qualified nurse who is organized, empathetic, and has a strong interest in digital media. As the backbone of our patient experience and digital community, you will be responsible for the seamless coordination of all patient consultations while also assisting with the management and growth of our online presence. This is an exciting opportunity for a healthcare professional to build a career at the intersection of modern healthcare and digital media from the comfort of your home. Key Responsibilities: 1. Patient & Clinical Coordination (Core Responsibility): * Serve as the primary point of contact for all patients via WhatsApp, phone calls, and email, providing empathetic and professional support. * Manage the end-to-end consultation lifecycle: schedule appointments by coordinating between the doctor's and patient's availability. * Create new user accounts and process orders in our internal system. * Securely collect and confirm payments via Google Pay, UPI, and Bank Transfer. * Generate and manage links for virtual consultations and share them with relevant parties. * Ensure both the doctor and patient successfully join the virtual consultation at the scheduled time, providing technical assistance if needed. * Generate prescriptions from our EMR system as directed by the doctor, obtain the digital signature, and securely send them to the patient. Required Skills & Qualifications: * Must-Have: A degree or diploma in Nursing (GNM, BSc, or equivalent). * Must-Have: Excellent written and verbal communication skills in both Malayalam and English. * Must-Have: Proficient with smartphones and basic computer applications (web browsers, email, etc.). * A high degree of empathy, patience, and professionalism when interacting with patients. * Extremely organized with a keen eye for detail, especially in scheduling and follow-ups. * A strong interest in social media and digital technology, with a willingness and enthusiasm to learn new skills. Dofody Solutions Private Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strongly encourage individuals with disabilities to apply for this position. What We Offer: * The flexibility of a fully remote working environment. * A competitive salary and a professional, supportive team. * The opportunity to be a key player in a mission-driven, fast-growing health-tech brand. * Comprehensive training on all our digital tools and systems.
Job Type: Independent Contractor / Freelance Location: 100% Remote (Must be based in Kerala/India) Availability: Intermittent, On-Call (Primarily Evening Shift Support) Compensation: Competitive Monthly Retainer + Performance Commission Why This Role is Different Ultimate Flexibility: This is an intermittent work role. You are not required to stare at a screen for 12 hours. You must be available during your set window to process urgent patient requests (usually bursts of 10-20 minutes). High Impact: You are the human element of our product. Your professionalism ensures our high-ticket programs and doctor consultations run perfectly. Purpose-Driven: You will be helping patients get fast, safe access to medical advice. What You Will Be Responsible For This is the entire scope of the project. We are looking for someone to own this process: Consultation Management :Manage the flow of all doctor consultations.Critical (Needs fast response) Order ProcessingManually create service orders in our system for patients who pay via GPay or Bank Transfer.Daily task Patient Coordination :Act as the primary point of contact for patient inquiries via WhatsApp/Phone.High Priority (Must respond in under 15 min) Prescription Workflow: Receive prescription details from doctors, create the professional PDF, coordinate digital signature (if required), and send the final PDF to the patient.High Priority Accountability Calls:Run 15-minute scheduled 'Welcome' and 'Graduation' calls for course students (as per Dofody scripts).Scheduled task Requirements & Must-Haves Medical Credibility: Active Nursing (GNM/B.Sc) or Paramedical Certification. Fluency: Fluent in Malayalam (essential) and professional English. Tech Stack: Must be proficient in Google Meet (host controls), Google Sheets, WhatsApp Business, and basic PDF creation/editing. Integrity: Must understand and adhere to strict patient confidentiality rules.
Job Type: Independent Contractor (Freelance/Part-Time) Location: 100% Remote (India/Kerala-based preferred) Compensation: Competitive Monthly Retainer + Performance Commission About Dofody Solutions Private Limited Dofody is Kerala's leading digital health platform, focused on providing accessible, evidence-based care and scalable health programs. We empower a loyal community of nearly 500,000 Malayalam-speaking subscribers on YouTube. We are not just a service; we are a systems-driven organization committed to providing a flexible, professional work environment. The Role: The Engine of Our Patient Experience This is a unique, fully remote role for a qualified nurse or paramedical professional. You will act as the Command Center for our care programs and consultations. Your success directly enables our company to grow and for our doctors to focus entirely on patient care. We require a systematic, highly reliable professional to manage patient coordination within defined response times. Key Responsibilities: The Dofody Workflow Your primary duties involve managing the entire patient journey, not just answering calls. AreaCore DeliverableSystem Tools UsedConsultation Management Serve as the virtual receptionist: schedule, host, and admit patients into Google Meet sessions precisely on time.Google Meet, Internal Scheduling System Prescription Workflow Receive prescription drafts from the doctor, generate the final professional PDF, apply the digital signature (or coordinate manual signature), and ensure secure delivery to the patient.PDF Tools, WhatsApp Business System Adherence Create new orders for walk-in payments (GPay/Bank Transfer) and maintain patient records in our CRM system.Google Sheets Proactive Coaching Run the initial 15-minute scheduled Kick-off Call and Graduation Call for our course students (using provided Dofody scripts).WhatsApp Business, Internal Scripts Sales Support Proactively engage patients by posting strategic content (e.g., doctor availability, course testimonials) on WhatsApp Status/Broadcasts to drive service orders.WhatsApp Business Required Skills & Qualifications Must-Have: A degree or diploma in Nursing (GNM, BSc) or equivalent paramedical degree. Language: Excellent written and verbal communication skills in both Malayalam and English. Mindset: Extremely organized with a keen eye for detail in scheduling and documentation. Must demonstrate high empathy and patience. Tech Proficiency: Proficient with Google Meet (managing host controls) and web browsers. What We Offer (A Focus on Flexibility & Impact) Payment: Competitive Monthly Retainer + Commission paid Flexibility: 100% Remote, allowing you to manage work around personal commitments. Growth: Comprehensive training on all our digital systems, providing you with highly valuable automation and telemedicine skills.
Job Type: Independent Contractor / Freelance Location: 100% Remote (Must be based in Kerala/India) Availability: Intermittent, On-Call (Primarily Evening Shift Support) Compensation: Competitive Monthly Retainer + Performance Commission Why This Role is Different Ultimate Flexibility: This is an intermittent work role. You are not required to stare at a screen for 12 hours. You must be available during your set window to process urgent patient requests (usually bursts of 10-20 minutes). High Impact: You are the human element of our product. Your professionalism ensures our high-ticket programs and doctor consultations run perfectly. Purpose-Driven: You will be helping patients get fast, safe access to medical advice. What You Will Be Responsible For This is the entire scope of the project. We are looking for someone to own this process: Consultation Management :Manage the flow of all doctor consultations.Critical (Needs fast response) Order ProcessingManually create service orders in our system for patients who pay via GPay or Bank Transfer.Daily task Patient Coordination :Act as the primary point of contact for patient inquiries via WhatsApp/Phone.High Priority (Must respond in under 15 min) Prescription Workflow: Receive prescription details from doctors, create the professional PDF, coordinate digital signature (if required), and send the final PDF to the patient.High Priority Accountability Calls:Run 15-minute scheduled Welcome and Graduation calls for course students (as per Dofody scripts).Scheduled task Requirements & Must-Haves Medical Credibility: Active Nursing (GNM/B.Sc) or Paramedical Certification. Fluency: Fluent in Malayalam (essential) and professional English. Tech Stack: Must be proficient in Google Meet (host controls), Google Sheets, WhatsApp Business, and basic PDF creation/editing. Integrity: Must understand and adhere to strict patient confidentiality rules.