Document Controller

Roles & responsibilities:

∙ Assess the quality of engineering data, documents and models in ALIM proposing corrections to engineering to improve integrity of the design associated to assets and projects across P&O globally.

∙ Implement effective controls for internal delegation, audit and control of the quality of engineering data, documents and models in ALIM based on on engineering standards and procedures and through working with the Engineering Data Discipline Lead and Engineering.

∙ Assesses and manages risks around the use of engineering data, documents and models stored in ALIM based on the quality assessment.

∙ Contribute to reports on the consolidated status of quality and performance criteria as set by the Engineering Data, Doc and Model Delivery and Engineering Data, Doc and Model Discipline Lead to inform effective decision making.

∙ Recommends remediation actions as required.

∙ Ensures that engineering data, documents and models are presented effectively inaccordance with IMD and Engineering management policies, standards, procedures, guidelines etc.

∙ Supports the clean up of engineering data, documents and models as required including the use of 3D and 2D CAD.

∙ Continuously improves IMD engineering data, document and model standards, tools, systems and processes through the Class Library and ALIM change request process based on the findings of the quality assessments.

∙ Deals with problems and issues, managing resolutions, corrective actions, lessons learned and the collection and dissemination of relevant information.

∙ Helps develop and enhance customer and stakeholder relationships.

∙ Acts as the routine contact point, receiving and handling requests for support.

∙ Responds to a broad range of service requests for support in the use of ALIM by providing information to fulfill requests or enable resolution.

∙ Provides first line investigation and diagnosis of issues associated to the use of ALIM and promptly allocates unresolved issues as appropriate.

∙ Assists with the development of standards, and applies these to track, monitor, report, resolve or escalate issues.

∙ Contributes to creation of support documentation.

Experience and qualifications:

∙ Bachelor’s Degree (MBA, MCA etc.) or in Engineering (Preferably Process, Mechanical, Electrical or Instrumentation)

·        2-4 years of work experience in Data Management in a global organisation that has a high turnaround of green and brownfield engineering projects.

∙ Deep understanding of engineering design drawings, the standards to which they are created and how they relate to engineering data and business processes.

∙ Significant experience in following procedures to operate an Electronic Document Management Systems and Engineering Data Warehouses such as Bentley ALIM.

∙ Experience in applying information assurance, governance, analytics and data visualisation

∙ Experience in demand management and prioritisation

∙ Experience in quality assurance and conformance review

∙ Excellent performance management skills

∙ Experience in customer support and excellent relationship management skills

∙ Knowledge of business analysis business modeling, requirements management skills and the ability to identify opportunities for continuous improvement.

• ∙ Knowledge of document and data management to support portfolios, programmes and projects