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1 Job openings at DNA Scale
Dispatch Coordinator

Mohali, Punjab

1 years

INR 0.25 - 0.28 Lacs P.A.

Work from Office

Full Time

Job Title: Transportation Dispatch Coordinator - US & Canada (Fleet Tracking & Tracing) Job Summary We are seeking an experienced US/Canada Trucking Transportation Dispatch Coordinator to oversee daily fleet operations, optimize driver routes, and ensure on-time deliveries. This role focuses on real-time tracking, driver coordination, and customer communication — not freight brokerage or load booking. Key Responsibilities ✔ Dispatch & Route Management Assign loads and dispatch company drivers (not brokers/carriers). Monitor driver progress using GPS tracking . Adjust routes in real-time for delays, weather, or traffic. ✔ Customer & Driver Communication Provide live updates to customers on delivery status. Resolve delays, breakdowns, or service issues proactively . Maintain professional communication with drivers via ELD/radio/phone . ✔ Documentation & Compliance Verify Bills of Lading (BOLs), PODs and DVIRs . Ensure FMCSA/DOT compliance (HOS, pre-trip checks). Maintain accurate logs in TMS . ✔ Operational Support Coordinate with warehouse/shipping teams for on-time pickups. Report maintenance issues to fleet managers. Must-Have Qualifications 1+ year in truck dispatching (NOT brokerage) . Experience with ELD/GPS tracking tools . Strong problem-solving skills for delays/detours. Proficient in TMS software and MS Office (Excel for logs). Knowledge of FMCSA/DOT regulations (U.S.) or MTO/CPC rules (Canada). Nice-to-Have (Not Required) Experience with dedicated fleets (e.g., dry van, reefer, flatbed). Familiarity with cross-border (U.S./Canada) shipping docs . Work Environment This is NOT a freight broker role —no load booking or rate negotiation. Fast-paced, 24/7 operation (night shifts required). Team-oriented with direct driver/customer interaction . Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Schedule: Rotational shift Supplemental Pay: Shift allowance Application Question(s): How many years of experience do you have in U.S. and Canada trucking dispatch (not freight brokerage)? How many years of experience do you have with real-time fleet tracking and tracing using ELD/GPS systems? Are you familiar with FMCSA (U.S.) and/or MTO (Canada) regulations, including Hours of Service (HOS) compliance? Work Location: In person

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