Dispatch Supervisor

Company Description

At Biogenix Compostable Pvt. Ltd., we engineer the afterlife of packaging. As one of India’s leading manufacturers of certified compostable raw materials and flexible packaging products, we deliver high-performance solutions that fully Compost after use. Our products range from compostable carry bags, garbage bags, and shrink films to PLA/PBAT compounds, all designed to meet stringent global compostability standards. We serve a variety of industries, including flexible packaging converters, retail packaging brands, e-commerce fulfillment, and waste management, offering deep technical support, transparent sourcing, and real compostability.

Role Description

This is a full-time, on-site role for a Dispatch Supervisor at our facility in Kuha, Ahmedabad. The Dispatch Supervisor will oversee daily dispatch operations, ensuring timely and accurate delivery of products. Responsibilities include coordinating with transportation providers, managing dispatch schedules, monitoring delivery statuses, and ensuring compliance with DOT regulations. The Dispatch Supervisor will also handle customer inquiries and provide exceptional customer service by addressing any issues or concerns promptly and do the overall supervising.

Qualifications

• Supervisory Skills and Dispatching experience
• Strong Communication and Customer Service skills
• Knowledge of DOT Regulations and compliance
• Ability to effectively manage time and prioritize tasks
• Proficiency in dispatch and logistics software is a plus
• High organizational skills and attention to detail
• Experience in the packaging or logistics industry is beneficial