1236 Disaster Recovery Jobs - Page 3

Key Responsibilities Create, maintain, and administer SQL Server databases. Ensure the databases are highly secure, available, and recoverable. Proactively monitor and tune the databases for maximum performance. Install, configure, and patch database software and complete database migrations and upgrades. Troubleshoot and solve database and application coding problems Deploy the database components for new versions of our web applications to Dev/QC/UAT and production environments. Provide 24x7 support for critical production systems Perform scheduled maintenance and support release deployment activities after hours 9. Refine and automate regular processes, track issues, and document changes Skills Required 1. Experience in SQL Server database administration. 2. Hands on with HA and DC/DR. 3. SQL Server Administration including Managing Server and Database storage. 4. Performance tuning of the database server. 5. Designing and implementing various backup/recovery strategies. 6. Initial implementation and ongoing maintenance of SQL Server Replication 7. Knowledge of Replication types, log shipping, mirroring, clustering, Always On. 8. Strong TSQL scripting and tuning experience. 9. Experience with database encryption and backup/recovery methodologies. 10. Basic understanding of Networking. (TCP/IP, Ports, IP Addresses, DNS) 11. Experience with No-SQL and/or other Open Source DBMS is a plus. 12. Ensure high levels of performance, availability, sustainability and security.

Role & responsibilities Associate should have L2 and L3 capabilities in different Versions of Microsoft SQL Servers. Installation of database software. Database Builds. Incident Management. Change Management. Problem Management. Database maintenance (Index re-build, table re-org). User Access Management. Database startup/shutdown. DBCC checks. Database re-org activities. Altering database/T-log files. Analyzing the database blocking. Analyzing session wait events. Perform database backup/restores. Migrating the database objects from Dev /QA to Production. Database refresh/cloning. Database upgrades. Database patching. Knowledge Management - Creation of SOPs for regular activities, KEDB. Knowledge on SOX/PCI Compliance reporting. DR Drill support. Always On. Azure Database Multiple node cluster adding knowledge in Power BI App Preferred candidate profile Minimum of 5-7 years of experience in Microsoft SQL Server Database Administration. Strong knowledge of Microsoft SQL Server 2016,2017,2019,2022 Administration. Ability to work in a fast-paced environment. Excellent communication, problem-solving skills, interpersonal, team member and leadership skills and abilities Perks and Benefits Competitive salary commensurate with experience, good health insurance coverage, epf, Bonus and Gratuity excellent work environment training and Certifications

About the Role: OSTTRA India The RoleActive Directory & Entra ID Engineer The Team The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. Whats in it for you We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. ROLE SUMMARY: Entra ID General Administration: Monitor and manage the overall health and performance of the Entra ID environment. Implement and maintain security best practices for Entra ID, including Conditional Access policies, MFA, and security reporting. Generate and analyze Entra ID audit logs and reports to identify potential security risks and compliance issues. Manage Entra ID user and group lifecycles, including provisioning, de-provisioning, and access reviews. Implement and manage Entra ID Connect for hybrid identity management. Manage and maintain Entra ID roles and permissions. Active Directory Infrastructure Design and Implementation: Design and build Active Directory environments from scratch, including domain and forest architecture. Plan and implement Active Directory trusts, sites, and replication. Manage Active Directory certificates and PKI infrastructure. Implement and maintain Active Directory user and computer management, including OUs, groups, and access controls. Design and implement robust Group Policy strategies for security, configuration, and compliance. Develop and maintain comprehensive documentation for Active Directory infrastructure. Implement and maintain AD backup and restore procedures, and disaster recovery plans. Security and Compliance: Conduct regular security assessments and vulnerability scans of Entra ID and Active Directory. Ensure compliance with industry regulations and internal security policies. Respond to security incidents and perform root cause analysis. Reporting and Analysis: Develop and maintain reports on Entra ID and Active Directory usage, security, and performance. Analyze data to identify trends and areas for improvement. What Were Looking For: Degree in Computer Science, IT, or equivalent area of technical study. Minimum 7+ years of Industry experience with Active Directory and Azure AD / Entra ID. Strong Active Directory Expertise: Extensive experience in designing and building Active Directory environments from the ground up. Deep understanding of Active Directory architecture, replication, and security best practices. Proven ability to implement and manage Group Policy, DNS, and PKI. Experience with AD disaster recovery. Solid Entra ID Administration Skills: Experience in managing Entra ID security, reporting, and user/group lifecycles. Proficiency in implementing and managing Conditional Access policies, MFA, and other security features. Experience with Entra ID Connect and hybrid identity management. Understanding of Entra ID roles and permissions. Security Focus: Strong understanding of security best practices for Entra ID and Active Directory. Experience in conducting security assessments and vulnerability scans. Knowledge of security compliance requirements. Reporting and Analysis Skills: Ability to generate and analyze reports on Entra ID and Active Directory usage and security. Experience in using reporting tools and techniques. Scripting Skills: Strong PowerShell scripting skills for automation and reporting. Troubleshooting Skills: Exceptional trouble shooting skills for complex AD and Entra ID issues. Documentation: Ability to create and maintain clear and concise documentation. The Location: Gurgaon, India About Company Statement: About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -----------------------------------------------------------

About the Role: OSTTRA India The Role Systems Engineer - Linux The Team The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures The ImpactTogether , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you We are looking for highly motivated technology professionals who will strengthen our specialisms and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. Responsibilities Install and maintain all server hardware and software systems and administer all server performance and ensure availability for same. Help troubleshoot problems with Linux servers, running different versions of Linux, including Red Hat and CentOS Engage in continuous testing of new Linux versions and applications on an on-demand basis. Assist with user management, such as creating accounts for new hires and training seasoned professionals on company policies. Design and maintain all system tools for all scripts and automation processes and monitor all capacity planning. Install and maintain servers. Help automate server maintenance, including running scripts and automated processes. Monitor everyday systems and evaluate availability of all server resources and perform all activities for Linux servers. Maintain and monitor all system frameworks and provide after call support to all systems and maintain optimal Linux knowledge. Perform change control. Maintain server uptime and network performance. Assist with server documentation. Maintain server security. What Were Looking For Degree in Computer Science, IT, or equivalent area of technical study. Minimum 15 years of Industry experience with Linux OS (RHEL, CentOS etc). Installing, monitoring and upgrading Linux system software on company servers and computers. Creating and setting standardized backup and recovery policies, as well as security policies. Applying patches and upgrades when necessary. Assisting in resolution of hardware/software platform problems in complex, multi-layered environment. Analyzing impact of software changes across other functional units. Establish, implement, and record Unix Administrator best practices. Implementing and managing system to proactively monitor infrastructure. Specialty in RHEL 7, 8 and 9 systems Strong familiarity with Infrastructure as Code tools such as Ansible, Terraform and Puppet Experience with Red Hat rgmanager and/or Pacemaker clusters is a must Maintain responsibility for racking/deracking servers and network connections. Making recommendations for upgrades to hardware and software based on existing operations, pending needs and available budget. Familiarity with multiple information technologies that include server virtualization, cloud based infrastructure, automation, VMWare and AWS. Familiarity with high availability, disaster recovery, LDAP and load balancer concepts is a plus. Experience with troubleshooting and support Java JBoss applications is a plus. Knowledge of best practices and IT operations in an always-up, always- available service is preferred. The Location: Gurgaon, India About Company Statement: OSTTRAis a market leader inderivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks,providinga proven suite of Credit Risk, Trade Workflow and Optimisation services.Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operationalrisk andoptimiseprocessingtodrive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms, connectedusingpowerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -----------------------------------------------------------

Notice Period: Immediate to 15 Days Employee type: Contract to Hire Have been providing production Operations support experience preferably with a cloud services provider Experience working in Public Cloud infrastructure (AWS, Azure, GCP). MS Azure will be more preferable. Have experience with Automation, CICD, Jenkins, Containers, Cloud Formation, ARM, Bicep, Terraform or other similar Have experience with Git, GitHub, Git Runner Have understanding on standard networking concept such as DNS, DHCP, subnets, Server Load Balancing, Firewalls,SAN. Have in-depth knowledge of Clustering, Load Balancing, High Availability, and Disaster Recovery, Auto Scaling Having experience in Configuring and using Open-Source monitoring and trending systems: Redis, Prometheus, Grafana, Kibana, New Relic, Nagios others Have experience on configuration management tool Ansible/Puppet/Chef Work with the Product team and DevOps Build CI/CD pipelines using MS AZURE CodeBuild, CodeDeploy, and CodePipeline. Integrate 3rd party tools with CICD processes (e.g. SonarQube). Config manage environments using industry standard DevOps tools Implement scripting to extend build\deployment\monitoring processes

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your > Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose " a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose " people "then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly skilled and motivated Cloud Infrastructure Engineer to join our experienced team responsible for the critical function of OS patching. This role requires a strong hands-on approach and a deep understanding of OS patching methodologies and best practices. As a Cloud Infrastructure Engineer, you will be responsible for the administration and support of our Tanium infrastructure and environments within our 24x7 Cloud and Hosted Operations Center. You will play a key role in developing and deploying efficient solutions to optimize the performance and security of UKG's Cloud & Hosted environment. Responsibilities OS Patching Managemento Deploy and manage OS patching solutions using tools like Tanium or equivalent. o Troubleshoot and resolve OS patching issues, conducting Root Cause Analysis (RCA) to prevent recurrence. o Maintain a consistently high success rate for OS patching, providing weekly trending reports and ensuring stable success percentiles. o Manage escalations related to the OS environment. Infrastructure Supporto Administer and support backup infrastructure. o Deploy, support, and test Disaster Recovery strategies across multiple data center replications. o Provide in-depth support for Windows Server environments. o Leverage strong knowledge of VMware for infrastructure management. Operational Excellenceo Review daily status reports and address any issues within the environments. o Implement processes to standardize IT practices, procedures, capacity planning, and risk mitigation. o Provide accurate monthly forecast planning. o Collaborate with Technical Operations and other teams to coordinate and resolve issues. o Fine-tune configurations through collaboration with various technical infrastructure teams. Security & Complianceo Present security audits and manage security controls related to OS patching.Qualifications Bachelor's degree in Computer Science or a related field. Minimum of 4 years of experience in a medium to large IT environment. Excellent communication skills, both written and verbal. Experience working within a multi-location team environment. Proficient in deploying and managing OS patching tools like Tanium or equivalent. Strong troubleshooting skills with a focus on preventing recurring issues. Solid understanding of VMware virtualization technologies. Extensive knowledge of Windows Server operating systems and OS patching methodologies. Experience in deploying, supporting, and testing Disaster Recovery solutions. Ability to manage escalations and prioritize tasks effectively. Experience in presenting security audits and managing security controls. Proven ability to collaborate effectively with cross-functional teams.Where we're goingUKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. The Veeam Backup Administrator is responsible for managing and maintaining the organization Backup and recovery infrastructure using Veeam software solutions. This role involves designing; implementing; monitoring; and troubleshooting backup and recovery processes to ensure data integrity; availability; and compliance with company policies and industry best practices. Key Responsibilities: Manage and maintain Veeam Backup & Replication infrastructure. Configure backup jobs, replication, and restore processes across virtual and physical environments. Monitor daily backup operations and troubleshoot failures. Work closely with system and network teams to ensure backup success. Perform regular test restores to ensure data integrity. Maintain and improve disaster recovery strategies and documentation. Manage backup storage, capacity planning, and retention policies. Provide support during audits and compliance reviews. Primary Skills Veeam Backup Secondary Skills Netbackup Veaam Backup solution Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

Key skills : First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Administer and manage EMC NetWorker backup infrastructure. Design and implement backup and recovery strategies across servers, applications, and databases. Monitor backup jobs and troubleshoot failures or performance issues. Perform regular testing and validation of backup and disaster recovery procedures. Maintain documentation of backup configurations, processes, and incident resolutions. Collaborate with infrastructure, database, and application teams to ensure backup compliance. Ensure adherence to company data retention and security policies. Participate in DR (Disaster Recovery) planning and execution Primary Skills EMC Networker Avamar Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.

We are seeking an expert VMware L4 Administrator with specialized skills in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to lead our virtual infrastructure strategy and operations. This senior-level position requires extensive knowledge of VMware technologies, particularly vSAN and AVS, and the ability to design, implement, and maintain complex virtual environments at an enterprise scale. The ideal candidate will serve as the top-level expert, providing strategic insights and advanced troubleshooting support across the organization. Responsibilities: Architect and deploy robust VMware vSphere, vSAN, and Azure VMware Solution (AVS) that meet the future needs of the business while ensuring reliability, scalability, and security. Provide L4 support for the most complex issues in the virtual infrastructure, including deep-dive analysis and troubleshooting of vSphere, vSAN, and AVS environments. Lead the design and implementation of enterprise-wide virtualization strategies, including integration with existing systems and future technology planning. Develop and enforce best practices for vSphere, vSAN, and AVS administration, including performance tuning, disaster recovery, and security compliance. Conduct sophisticated capacity planning and performance analysis to predict growth needs and identify potential bottlenecks in the virtual infrastructure. Spearhead the evaluation and adoption of new virtualization technologies and tools, driving innovation and continuous improvement within the IT infrastructure. Collaborate with senior IT leaders to align virtualization strategies with overall IT and business goals. Mentor and develop a team of VMware administrators, fostering a culture of technical excellence and continuous learning. Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Job Description: We are seeking an expert VMware L4 Administrator with specialized skills in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to lead our virtual infrastructure strategy and operations. This senior-level position requires extensive knowledge of VMware technologies, particularly vSAN and AVS, and the ability to design, implement, and maintain complex virtual environments at an enterprise scale. The ideal candidate will serve as the top-level expert, providing strategic insights and advanced troubleshooting support across the organization. Responsibilities: Architect and deploy robust VMware vSphere, vSAN, and Azure VMware Solution (AVS) that meet the future needs of the business while ensuring reliability, scalability, and security. Provide L4 support for the most complex issues in the virtual infrastructure, including deep-dive analysis and troubleshooting of vSphere, vSAN, and AVS environments. Lead the design and implementation of enterprise-wide virtualization strategies, including integration with existing systems and future technology planning. Develop and enforce best practices for vSphere, vSAN, and AVS administration, including performance tuning, disaster recovery, and security compliance. Conduct sophisticated capacity planning and performance analysis to predict growth needs and identify potential bottlenecks in the virtual infrastructure. Spearhead the evaluation and adoption of new virtualization technologies and tools, driving innovation and continuous improvement within the IT infrastructure. Collaborate with senior IT leaders to align virtualization strategies with overall IT and business goals. Mentor and develop a team of VMware administrators, fostering a culture of technical excellence and continuous learning. Job Description: We are seeking an expert VMware L4 Administrator with specialized skills in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to lead our virtual infrastructure strategy and operations. This senior-level position requires extensive knowledge of VMware technologies, particularly vSAN and AVS, and the ability to design, implement, and maintain complex virtual environments at an enterprise scale. The ideal candidate will serve as the top-level expert, providing strategic insights and advanced troubleshooting support across the organization. Responsibilities: Architect and deploy robust VMware vSphere, vSAN, and Azure VMware Solution (AVS) that meet the future needs of the business while ensuring reliability, scalability, and security. Provide L4 support for the most complex issues in the virtual infrastructure, including deep-dive analysis and troubleshooting of vSphere, vSAN, and AVS environments. Lead the design and implementation of enterprise-wide virtualization strategies, including integration with existing systems and future technology planning. Develop and enforce best practices for vSphere, vSAN, and AVS administration, including performance tuning, disaster recovery, and security compliance. Conduct sophisticated capacity planning and performance analysis to predict growth needs and identify potential bottlenecks in the virtual infrastructure. Spearhead the evaluation and adoption of new virtualization technologies and tools, driving innovation and continuous improvement within the IT infrastructure. Collaborate with senior IT leaders to align virtualization strategies with overall IT and business goals. Mentor and develop a team of VMware administrators, fostering a culture of technical excellence and continuous learning. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

We are seeking a skilled Database Specialist with strong expertise in Time-Series Databases, specifically Loki for logs, InfluxDB, and Splunk for metrics. The ideal candidate will have a solid background in query languages, Grafana, Alert Manager, and Prometheus. This role involves managing and optimizing time-series databases, ensuring efficient data storage, retrieval, and visualization. Key Responsibilities: Design, implement, and maintain time-series databases using Loki, InfluxDB, and Splunk to store and manage high-velocity time-series data. Develop efficient data ingestion pipelines for time-series data from various sources (e.g., IoT devices, application logs, metrics). Optimize database performance for high write and read throughput, ensuring low latency and high availability. Implement and manage retention policies, downsampling, and data compression strategies to optimize storage and query performance. Collaborate with DevOps and infrastructure teams to deploy and scale time-series databases in cloud or on-premise environments. Build and maintain dashboards and visualization tools (e.g., Grafana) for monitoring and analyzing time-series data. Troubleshoot and resolve issues related to data ingestion, storage, and query performance. Work with development teams to integrate time-series databases into applications and services. Ensure data security, backup, and disaster recovery mechanisms are in place for time-series databases. Stay updated with the latest advancements in time-series database technologies and recommend improvements to existing systems. Key Skills: Strong expertise in Time-Series Databases with Loki (for logs), InfluxDB, and Splunk (for metrics).

VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations.

Job Description The role involves maintaining cloud infrastructure, troubleshooting system and network issues, managing backups and disaster recovery, and ensuring security and performance across hybrid environments. Provide technical support for Linux/Windows servers and cloud platforms including AWS and Oracle Cloud Infrastructure (OCI), ensuring high performance, reliability, and security across all systems. Key Responsibilities Deploy, configure, and manage cloud infrastructure on AWS and OCI. Manage AWS services: EC2, S3,RDS, IAM, CloudWatch, VPC, Route 53, WAF, etc. Manage OCI services: Compute instances, Object Storage, VCN, Load Balancer, VPN, and Identity Domains. Monitor and troubleshoot cloud service performance issues and cost spikes. Implement and manage cloud security configurations including WAF, Security Lists, NSGs, IAM Policies, etc. Automate backups, patching, and infrastructure tasks using scripts or tools. Perform cost optimization, tagging, and budget tracking across cloud accounts. Provide support for hybrid connectivity (e.g., Site-to-Site VPN) Database management Provide L2/L3 support for Linux (CentOS/Ubuntu/RHEL) and Windows Server (2016/2019/2022). Perform routine maintenance tasks such as patching, monitoring, disk space and CPU/memory checks. Troubleshoot OS, hardware, and application-level issues on virtual servers. Implement server hardening, vulnerability remediation, and compliance best practices. Maintain and monitor server logs and system health dashboards. Manage DNS and certificate renewals (Let's Encrypt / AWS ACM / OCI Certificates). Manage and monitor backup jobs Perform DR drills and implement high-availability and failover strategies. Maintain documentation for DR plans and conduct regular recovery testing. Implement alerting and escalation processes for server/cloud incidents. Work with internal team for deployments and incident resolution. Participate in change management and review processes. Maintain SOPs and detailed technical documentation for all support processes. Support IT audits and compliance requirements (ISO, SOC, etc.). Perform AWS/OCI Well-Architected Reviews and recommend improvements.

About the Job IntouchCX is a global company with over 20,000 employees worldwide. We provide innovative and transformative customer support for some of the biggest brands in various industries with almost 30k+ users globally. Were tech savvy and pride ourselves on our ability to deliver the best service to our customers. As we grow our team, were looking for people who can thrive in a fast-paced, entrepreneurial environment. If you value collaboration, diversity, and flexibility, the Senior Systems Specialist role at IntouchCX could be perfect for you! Reporting to the Manager of System Engineering, the Senior Systems Specialist will be our go-to person for the department. You will respond to a variety of issues, preventing your day from ever being boring or routine, and work with people from across the company on a daily basis. As Senior Systems Specialist (Windows), You Will Manage and maintain server environments based on Microsoft technologies Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues working closely with business units and clients Provide documentation and technical specifications to IT staff and other departments for planning and implementing new deployments or upgrades of IT infrastructure Perform or administer regular backup operations, system patches, and reports; implement appropriate processes for data protection, disaster recovery planning activities and documentation, and failover procedures Review for capacity, storage planning, and database performance Optimize and improve existing server infrastructure deployments, and take ownership of planning new expansions / project implementations against current utilization and expected growth Design and implement solutions as requested by business and stakeholders, including research into various options available Participate in information security monitoring, incident management, and investigations as required under direction of the Information Security department Participate in after hours on-call support rotation Travel when required Design and architect solutions to meet real business and user needs Focus on planning, designing, and implementing future solutions Define and document how to operationalize things that are designed and deployed in a useful and repeatable SOP that makes everyones lives easier (especially your own) As Senior Systems Specialist (Windows), You Have Bachelor's degree or higher in Computer Science, Information Technology, or a closely related field, or equivalent technical experience 5+ years of experience in managing complex and large IT environments Extensive experience of managing Microsoft technologies (Active Directory, IIS and MS SQL) Experienced in MS SQL database management, MS MSQL clusters, database performance optimizations and MS SQL version upgrades. Working knowledge of virtualization (VMWare),cloud computing (AWS, GCP) Knowledge of implementing effective IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Experience with scripting and automation tools would be a plus Knowledge of Identify providers such as Okta or Duo Knowledge of Google Workspace (formerly GSuite) would be an asset Knowledge of Linux administration would be an asset A sense of ownership and pride in your performance and its impact on companys success Excellent time-management and critical thinking skills Strong communication and technical presentation skills, both written and oral Detailed oriented work ethic and are organized with technical design & documentation skills Ability to learn new technologies on the fly in a dynamic environment Ability to prioritize in a fast-paced and rapidly evolving environment, and respond to emergency situations effectively Strong personal desire to know how things work, and to help them work simply and consistently Pride in knowing (or learning) what elements in system design make for healthy and effective systems that thrive in their purpose and their implementation Be a technology specialist and a team player with the ability to multitask

VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter VMware L3 Administrator with VSAN and Azure VMware Solution Expertise Job Description: We are seeking a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management. Responsibilities: Design, configure, and manage advanced VMware vSphere, vSAN, and Azure VMware Solution (AVS) environments to ensure high availability, performance, and scalability. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Implement and oversee disaster recovery and business continuity plans for virtual environments, ensuring data integrity and system resilience. Plan and execute upgrades, patches, and configuration changes across VMware environments, ensuring minimal disruption to business operations. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager.

Excellent knowledge in SQL Server database administration Excellent knowledge in High Availability (HA) and Disaster Recovery (DR) options for SQL Server Good knowledge in designing & developing HA solutions like Always-on AGs, Distributed AGs, replication, and mirroring Excellent knowledge in SQL Always cluster administration Excellent knowledge in Performance Tuning and Optimization Good knowledge in MSSQL Features (SQL 2016 & higher versions) Excellent knowledge in SQL Server upgrade (in-place with AG, DAG & Windows failover cluster) Good knowledge in Redis Enterprise deployment on OpenShift Good Knowledge in Redis Active-Active Database, Auto tiering/FlexDB Good knowledge in Redis modules Redis Search and Vector Index management Excellent knowledge in Security features like Auditing, TLS, etc., Excellent knowledge in backups, restores and recovery models Excellent knowledge in Database migration Good knowledge of SQL and/or PL/SQL or PowerShell Good knowledge of Unix/Linux/Windows operating systems Good knowledge of Agile working practices

Key Responsibilities: Design, develop, and maintain relational databases to meet business requirements. Write complex SQL queries, stored procedures, functions, and triggers to support application features and processes. Optimize database performance, including tuning queries, indexing, and data modeling. Ensure data consistency, integrity, and security in database systems. Collaborate with application developers to integrate databases with applications and troubleshoot issues. Perform database migrations and upgrades. Monitor and troubleshoot database performance issues, including identifying bottlenecks and recommending solutions. Ensure regular database backups and disaster recovery plans are in place. Work with business analysts to understand and translate business requirements into effective database designs. Maintain database documentation, including schema, queries, and stored procedures. Adhere to best practices and maintain high standards of code quality and consistency.

Role & responsibilities Install and configure computer hardware and software. Monitor and maintain computer systems and networks. Respond promptly to service issues and requests. Provide technical support across the company. Set up accounts for new users. Repair and replace equipment as necessary. Preferred candidate profile Should have minimum 5yrs of experience. Perks and benefits As per company norms

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: VMware Server Admin. Experience8-10 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: PostgreSQL Database Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud Azure Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Oracle Database Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: CISCO Wireless Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.