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Jones Lang LaSalle (JLL)
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Director,Account Management

Director,Account Management

Jones Lang LaSalle (JLL)

18 - 20 years

22 - 27 Lacs

mumbai

Posted:20 hours ago| Platform:

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Skills Required

service delivery procurement housekeeping usage account management investment management facility management operations preventive maintenance auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Serving as the backbone of the facility, you ll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operations including facilities and equipment,

M&E matters, housekeeping, conference rooms in tip-top shape
This is why a strong grip with the service structure will come in handy especially when dealing with issues related to operating expenditures

Part of your usual concerns include the maintenance all records related to the performance of

facility management operations on the site
You ll also find yourself developing MIS reports for our management team And when the site manager is not present, you ll be expected to lead the monthly progress meeting

Besides these, you will train team members on all quality policies and procedures
Every now and then, you ll also be involved in reviewing the performance of our staff and conducting performance appraisals

Bringing maximum value through excellent service delivery

Beyond daily maintenance, your ultimate focus is to provide professional, value-focused service that helps us meet and go beyond the client s expectations

Lending your business acumen, you ll advise the client on future maintenance budgets, so you ll need to be in tuned with the organization s ins and outs, goals and overall direction
Your expertise in the world of contracts would be incredibly useful, as you ll also get your hands on defining terms and conditions, operational scope and documents for annual maintenance contracts Along with this, you ll run successful tendering exercises that will help you find the right subcontractors You ll also carry out comparative analysis and make recommendations to the client on the most appropriate subcontractors

Plus, it s your job to develop service level agreements (SLAs) and assist our procurement experts in closing these agreements with vendors
While in the process, you ll consider: Is the team deployed by the vendor made up of the right resources in terms of level and scale to deliver quality services?

Playing the role of a strategic operator, you will also craft annual cost-saving goals in energy usage and maintenance operations
Coordinating with specialist professionals to ensure compliance with minimum wage acts for payments and regulations falls into your hands as well

Managing working relationships the right way

Your ability to deal with clients, vendors and onsite personnel carries a huge impact on your success as facility manager
Among the things that you need to stay on top of are whether subcontractors are meeting their commitments on the scheduled delivery of trainings or they have a planned, structured and solution-based approach to maintenance services Also, you will audit subcontractors on the quality of materials and upkeep of the site

You ll will coordinate with the HR department and the Operations Director and make

recommendations for future trainings to be given to the site facility management team
You ll

prepare and review the preventive maintenance register on a monthly basis and update the

operations director
You ll also liaise with our Finance team and that of the client s for client billing and invoicing You will also be in touch with the client representatives for the payments

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Jones Lang LaSalle (JLL)

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Director,Account Management