Digital Sales Executive

We are looking for a Digital Sales Executive who will be responsible for generating online sales, managing inbound digital leads, following up with customers, and supporting the end-to-end sales process across digital platforms. The role requires strong communication skills, understanding of e-commerce, and the ability to convert online queries into successful sales.

Key Responsibilities

1. Lead Generation & Prospecting

• Generate leads through social media, website inquiries, WhatsApp, email, and online campaigns.
• Respond to inbound digital queries promptly.
• Re-target old leads and nurture them for conversion.

2. Online Sales Handling

• Pitch products to customers through calls, WhatsApp, and email.
• Share product details, pricing, and offers digitally.
• Handle objections and convert leads into sales.

3. Customer Communication

• Engage with customers through digital channels (WhatsApp, chat, email, calls).
• Provide pre-sales and post-sales support.
• Maintain brand tone and professionalism in all communication.

4. Order Processing

• Coordinate with operations to ensure timely order dispatch.
• Share invoices, tracking details, and confirmations.
• Support customers with order status, replacements, returns, etc.

5. Data Management & Reporting

• Update lead sheets, sales records, and customer database daily.
• Maintain CRM entries and follow-up notes.
• Prepare weekly sales reports for management.

6. Digital Platform Knowledge

• Basic understanding of e-commerce processes (Shopify, WooCommerce, website dashboards).
• Ability to handle online queries, product listings, and customer messages.

7. Product Knowledge

• Understand product features, benefits, and USPs.
• Communicate accurately with customers to build trust and confidence.

Required Skills

• Excellent communication (English & Hindi).
• Strong selling and negotiation abilities.
• Experience in digital sales, tele sales, or online customer handling.
• Knowledge of WhatsApp Business, CRM tools, Excel.
• Ability to multitask and handle customer queries efficiently.
• E-commerce or nutraceutical/health industry experience preferred.

Qualifications

• Graduate or HSC with relevant experience.
• Minimum 6 months–1 year experience in digital or online sales.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹23,000.00 per month

Application Question(s):

• Are you comfortable with 6 days working?
• Can you commute to Jasola Apollo for Office?
• Are you comfortable with office timings 10am to 7pm?

Work Location: In person