82 Digital Adoption Jobs - Page 3

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

RL - Mortgages - Area Sales Manager -Prime Mortgages- DSA About the Business Group: The Mortgages department is a part of the Retail Lending business of the bankand offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role: This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role: Department Retail Lending Grade M/SM/AVP Sub-Department Retail Lending- Prime Mortgages Reporting (Business) AVP/VP/SVPI...

RL - Mortgages - Area Sales Manager -Prime Mortgages- DSA About the Business Group: The Mortgages department is a part of the Retail Lending business of the bankand offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role: This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role: Department Retail Lending Grade M/SM/AVP Sub-Department Retail Lending- Prime Mortgages Reporting (Business) AVP/VP/SVPI...

RL - Mortgages - Area Sales Manager -Prime Mortgages- DSA About the Business Group: The Mortgages department is a part of the Retail Lending business of the bankand offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role: This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role: Department Retail Lending Grade M/SM/AVP Sub-Department Retail Lending- Prime Mortgages Reporting (Business) AVP/VP/SVPI...

Area Sales Manager PL Branch - CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: The role Area Sales Manager - Personal Loan involves driving Personal Loan business through a team of Sales Managers, ensure growth in Book Size, maintain product level profitability, build a robust distribution, deliver on the new initiatives rolled out. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance. Details of the Role: Department Retail Lending Grade M/SM/...

RL - Mortgages - Area Sales Manager -Prime Mortgages- DSA About the Business Group: The Mortgages department is a part of the Retail Lending business of the bankand offers Home Loans and Loan against Property to all categories of customers Pan India. About the Role: This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business. It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance. Details of the Role: Department Retail Lending Grade M/SM/AVP Sub-Department Retail Lending- Prime Mortgages Reporting (Business) AVP/VP/SVPI...

Area Sales Manager PL DSA - CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: The role Area Sales Manager - Personal Loan involves driving Personal Loan business through a team of Sales Managers, ensure growth in Book Size, maintain product level profitability, build a robust distribution, deliver on the new initiatives rolled out. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance. Details of the Role: Department Retail Lending Grade M/SM/AVP...

Role & responsibilities Product Marketing Leadership :- Define and drive end-to-end go-to-market (GTM) strategies for new product launches and key updates. Develop compelling value propositions, messaging frameworks, and sales enablement materials. Lead market research, competitor benchmarking, and consumer insight mining to inform positioning and product development. Partner with Product, Sales, Digital, Ops, and Customer Experience teams to influence roadmap and adoption strategy Brand Marketing Strategy Build and evolve a differentiated health-based brand narrative, tone of voice, and visual identity aligned with business priorities. Plan and execute integrated brand campaigns across chan...

As a Senior Manager / AGM - CRM at Latinem India Global Capability Centre, based in Hyderabad, you will play a pivotal role in leading and overseeing the regional customer relationship function. Your responsibilities will encompass managing both CRM Operations and CRM Front-End teams, ensuring a seamless and exceptional customer experience. Reporting directly to the GM - CRM, Sobha Realty, with a dotted-line reporting to the Head of CRM, you will collaborate closely with the CRM core team to uphold organizational standards, elevate customer satisfaction, and drive operational excellence. You will lead the CRM Operations and Front-End teams with a strong emphasis on ownership, accountability,...

The Relationship Manager-LAP position in the Retail Banking department of Rural Banking involves the following responsibilities: Creating sales opportunities for yourself and team members, focusing on lending to new customers and building a large LAP book with high yield. It is crucial to maintain portfolio quality, uphold the highest standards of Customer Service and Compliance, and promote Digital initiatives. Additionally, grooming and mentoring the team is essential. Apart from primary responsibilities, the role also includes building relationships with colleagues in other business verticals to explore cross-selling opportunities. Managerial and leadership responsibilities involve effect...

The Area Head - LAP is a key role within the Rural Banking department, with the responsibility of leading sales for Loan against Property product across the rural branch network in the defined area. Your primary objective will be to drive business and collections in alignment with defined targets and standards, all while upholding a customer-first philosophy. Your role will involve driving sales in the assigned area to meet targets, maintaining the quality of the asset portfolio while ensuring growth, and building a sustainable long-term asset portfolio. Additionally, you will be responsible for maintaining the necessary collection efficiency for the product. It is essential to instill a cul...

The Corporate Office in Kochi is seeking a qualified individual to join their team as a Learning & Development Manager. As the ideal candidate, you should hold a Bachelors/Masters degree in Human Resource Management/ Psychology or any equivalent field. Additionally, possessing a Diploma/post-graduate diploma in Training & Development would be considered an added advantage. With a minimum of 10-12 years of experience in the Learning & Development/Operations domain, including at least 3 years of experience leading the L & D function in a large organization, you will play a crucial role in this position. Key Responsibilities: - Designing, developing, and implementing various Learning & Developm...

You will be responsible for ensuring Branch and RM activation across all products/categories to promote a balanced approach and discourage bias towards specific products/services. Your role will involve assisting RMs in expanding their customer coverage, meeting SOPs, and enhancing their earnings by identifying improvement areas for each RM. Additionally, you will be tasked with enhancing the Health Score of both RMs and Branches collectively to boost productivity and profitability. Your duties will also include driving the digital adoption of internal systems and platforms (e.g., CRM) to facilitate lead tracking, lead quality assessment, and RM efficiency. You will spearhead campaigns aimed...

As a Technical Pre-Sales/Sales Engineering/Solutions Consultant at Whatfix, you will play a crucial role in establishing and maintaining a deep understanding of the Whatfix product portfolio and competitive landscape. You will be responsible for studying Whatfix deployments across various industries to derive industry best practices and use cases based on current deployments. Your self-driven interest in learning about customers" businesses and digital transformation trends will be key to presenting thought leadership on how Whatfix can address their pain points effectively. In this role, you will need to comprehend the enterprise software trends and technologies prevalent in the market and ...

Roles & Responsibilities Operations Communication: Develop and manage effective communication channels to ensure clear and consistent dissemination of information across the organization. Compliance: Ensure all stores comply with legal and regulatory requirements as well as internal policies and procedures. SOP/SLA Management: Create, implement, and maintain Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) to streamline operations and ensure consistency. Promotion Calendar Management: Plan and oversee the execution of promotional activities, ensuring alignment with business objectives and timely implementation. Retail Checklist: Develop and monitor retail checklists t...

As an Operations Communication specialist, your role will involve developing and managing effective communication channels to ensure the clear and consistent dissemination of information across the organization. You will be responsible for ensuring compliance with legal and regulatory requirements, as well as internal policies and procedures in all stores. Creating, implementing, and maintaining Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) will be crucial for streamlining operations and ensuring consistency. Your duties will also include planning, overseeing, and executing promotional activities in alignment with business objectives and ensuring timely implementat...

Job Description: As the Regional Head - HL in the Rural Banking department, you will be leading the sales of Housing loan products within the rural branch network of the defined zone. Your primary responsibility will be to drive business and collections in alignment with defined targets and standards, all while upholding a customer-first philosophy. Your key roles and responsibilities will include driving sales within the assigned zone to meet targets, maintaining the quality of the asset portfolio while ensuring growth, building a sustainable long-term asset portfolio, and ensuring the required collection efficiency for the product. In addition to your primary responsibilities, you will als...

As a Change Manager - POD Leader within Enterprise Technology at EY, you will play a pivotal role in providing reliable, secure, and resilient technology services to support our 400,000 employees. Working at the forefront of innovative technologies, you will enable the adoption of emerging collaboration tools and top-tier technology infrastructure. Your primary focus will be on creating a superior customer experience through investment in innovation and operational excellence. Collaborating with technologists and business experts, you will contribute to meeting the evolving needs of our business, leading to personal growth opportunities, exciting learning experiences, career advancements, an...

As an Area Leader, your main responsibility is to develop and implement strategies that drive digital adoption in alignment with national goals. You will be setting performance targets for the area and ensuring that they are aligned with the bank's digital business objectives. In addition, you will lead, mentor, and support area Team Leaders and Digital Banking Champions. Your role will involve overseeing the execution of digital adoption programs and campaigns within the area. You will be responsible for ensuring effective resource deployment to maximize customer onboarding and digital product usage. Monitoring and assessing program performance, and making necessary adjustments for improvem...

The Customer Experience team at Logile is committed to offering comprehensive training solutions to cater to the continuous learning requirements of both internal and external customers. As the Logile-Learning Content Developer (WalkMe / Digital Adoption Specialist), your primary responsibility will involve analyzing, designing, developing, implementing, and evaluating digital adoption solutions. Your main focus will be on creating in-app guidance, walkthroughs, and other digital tools to improve user adoption and proficiency with Logile software solutions. Reporting to the Manager of Logile-Learning, your key responsibilities will include developing and implementing WalkMe digital adoption ...

As a Customer Service Specialist at our company, your main responsibility will be to provide a top-notch customer service experience for order escalations, CR/allocation requests, and order modifications/progress for our valued customers. You will proactively communicate with customers and internal teams to address any issues that may arise, utilizing your expertise and relationships within the business to streamline processes, drive digital adoption, manage the open order backlog, and provide project support. Your responsibilities will include offering exceptional customer service across various channels, supporting and resolving customer escalations on delivery issues, managing the open or...

Goal | Key Result Area | Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program - KYC Painter registration and activation (along with external agencies) Driving digital adoption by enrolling, downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial inclusion support from government schemes - to support painters on enrolment Community Engagement | Relationship Management with Contractors / Painters Relationship management with 100150 contractors/painters in the area Community engagement p...

Maximize Applied to paid to meet business plan Hub Hold Cases resolution within TAT NFTR % Reduction MIS and Reports Follow-up for GO Actionable resolution Booking & Tracking of Medical reports Customer complaint resolution within TAT Maximize collections Ensure NC cracking through field Autopay Traction POSV / Welcome Call Managing end to end operational process along with teams in the field & distribution leaders Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations Managing dashboard for Quality of business Adoption of various digital initiatives among distribution Measure of Success: Timely & Accurate MIS Timely WIP Movement to timely bu...

As the Digital Lead at our company located in Mysuru, you will be responsible for defining and implementing a digital strategy that is closely aligned with the business goals. Your role will involve managing digital transformation projects, identifying and integrating emerging digital trends, and collaborating with stakeholders for requirements gathering and testing. Additionally, you will monitor the development lifecycle and ensure governance while supporting digital adoption and IT system integration. To excel in this role, you should possess strong leadership and communication skills. Your ability to conduct business analysis and oversee project governance will be crucial. Exposure to IT...

The role of an Area Head - Rural Branch Banking within the Rural Banking department involves the task of establishing, nurturing, and strengthening relationships with Rural Banking accounts while ensuring top-notch service delivery to customers. The primary objective is to drive business expansion, maintain branch profitability, and adhere to audit and compliance standards. Collaboration with external stakeholders is vital to enhance the bank's presence in the designated area, in alignment with the overall organizational goals. Additionally, the role encompasses managing the branch's workforce, nurturing their skills, and enhancing their capabilities. Key Responsibilities include: - Concentr...