Job Description

IntouchCX is Hiring for Dialer Administration Role & responsibilities: Minimum 2-4 years of call center experience including dialer administration and WFM system configurations. 2: Knowledge of dialer and WFM system including configuration and Administration. 3: Exceptional Listener and communicator who effectively conveys information verbally and in writing. 4: Resourceful team player who excel at building trusting relationships with customer and peers. 5: Results-Driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. 6: Self-confident attitude and a positive demeanor. 7: Copes well with change and comfortable adapts to new situations. 8: Proficient in Microsoft office products with a focus on Excel, Access and Power point. 9: Must be a Graduate