Posted:17 hours ago|
Platform:
On-site
Part Time
Role Proficiency:
Acts under minimum guidance of DevOps Architect to set up and manage DevOps tools and pipelines.
Outcomes:
Measures of Outcomes:
Outputs Expected:
Automated components:
Configured components:
Scripts:
Onboard users:
Mentoring:
Stakeholder Management:
Data Base:
Skill Examples:
Knowledge Examples:
Jira Admin JD Basic Skillset Needs • 2-3 years’ experience as a Jira Cloud Administrator • Access Support o Manage Access que o People and Access o Project Permissions o Customer Permissions o Work Item Security o Create/Maintain Group list o May require meetings with customer to identify issue and resolve. o Maintain Process Documentation o Audit Users and Groups o Training – provide training on as needed for Jira Licensing and Project Access o SLA same day o Priority - Critical ________________________________________ Break/Fix Support • Manage Bug que • Identify Issue, Troubleshoot, Fix, Test, Communicate to customer fix. • May require meetings with customer to identify issue and resolve. • Document knowledge base as needed • SLA same day • Priority - Critical ________________________________________ Change Requests Support • Manage Support que • Make changes to projects as requested by users • May require meetings with customer to identify issue and resolve. • Document knowledge base as needed • SLA 1-3 days • Priority – High ________________________________________ Administrative • Perform System Upgrades/Enhancements • Integration with 3rd party apps • Maintain Quarterly Checklist of System Maintenance tasks • Document Administrative tasks and timelines • SLA Quarterly • Priority – High ________________________________________ Project Development • Request Management • Forms • Workflows • Fields • Screens • Automations • Permission • Notification Schemes ________________________________________ Misc • Any other responsibilities we may need not listed above • Participate in customer calls • Participate in creating reports/slides for management • Participate in Training sessions • Willingness to take on more responsibilities and experience grows etc.
Jira Cloud,Bug Fixing,Jira Admin,Atlassian
UST Global
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Practice Python coding challenges to boost your skills
Start Practicing Python Now
thiruvananthapuram
Salary: Not disclosed
trivandrum, kerala, india
Salary: Not disclosed
thiruvananthapuram
5.0 - 5.5 Lacs P.A.
5.0 - 5.5 Lacs P.A.
thiruvananthapuram
4.3125 - 6.75 Lacs P.A.
kochi, kerala, india
Salary: Not disclosed
bengaluru
6.0 - 16.0 Lacs P.A.
trivandrum, kerala, india
Salary: Not disclosed
kochi, kerala, india
Experience: Not specified
Salary: Not disclosed
kochi, kerala, india
Experience: Not specified
Salary: Not disclosed