Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

A travel destination experts job description includes providing in-depth knowledge about specific locations, creating customized travel itineraries, booking travel arrangements, and advising clients on destinations, accommodations, and activities . The role requires strong customer service skills, expertise in travel booking software, and the ability to manage client relationships and resolve issues promptly.

Key responsibilities:


  • Client consultation:

    Engage with clients to understand their preferences, budgets, and travel requirements.
  • Itinerary planning:

    Design and customize travel itineraries with flights, accommodations, and activities tailored to the client.
  • Booking and arrangements:

    Handle all bookings for flights, hotels, car rentals, and tours.
  • Destination expertise:

    Provide expert advice on destinations, including local culture, customs, attractions, and relevant travel information.
  • Sales and upselling:

    Advise clients on package options and upsell additional services like tours and upgrades to meet sales targets.
  • Client support:

    Act as a point of contact for clients before and during their trip, addressing inquiries and resolving issues.
  • Administrative tasks:

    Maintain accurate records of client information, payments, and bookings.
  • Industry knowledge:

    Stay updated on travel trends, destination updates, and regulations by attending industry events and training.
  • Relationship management:

    Build and maintain strong relationships with clients and local vendors or suppliers.

Required skills and qualifications


  • Knowledge:

    Deep knowledge of assigned destinations, including cultural, historical, and geographical aspects.
  • Communication:

    Excellent verbal and written communication skills.
  • Customer service:

    A strong focus on providing exceptional customer service.
  • Technical proficiency:

    Proficiency in travel booking software (like GDS) and CRM systems.
  • Organizational skills:

    Strong multitasking and organizational abilities.
  • Problem-solving:

    Ability to handle issues and emergencies effectively and adapt to changing client needs.
  • Experience:

    Previous experience in the travel and tourism industry (1-3 years)

Required Skills
destination sales techniques fabing sales process sales

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