Desktop support Trainee

Job Title: Desktop Support Trainee

Experience: 0 – 6 Months
Location: Noida, Sector 62
Education: Graduate – B.A. / B.Com (preferred)
Certification: Jetking Diploma in Hardware & Networking (preferred)
Working Days: 6 Days a Week (Every 3rd Saturday Fixed Off)

Job Description:

We are seeking a motivated and proactive Desktop Support Trainee to join our IT team in Noida (Sector 62). This entry-level position is ideal for recent graduates who have completed training in hardware and networking and are eager to start a career in desktop support and IT infrastructure.

Key Responsibilities:

• Assist in day-to-day desktop support tasks including installation, configuration, and maintenance of desktops, laptops, and printers.
• Provide first-level technical support for hardware and software issues.
• Troubleshoot basic network-related problems (LAN, Wi-Fi, IP settings, connectivity).
• Support users in resolving issues with Microsoft Office, Outlook, and Windows OS.
• Maintain records of IT assets and update incident logs.
• Escalate complex issues to senior IT staff when necessary.
• Assist in periodic system checks, software updates, and antivirus monitoring.

Requirements:

• Graduate in B.A. / B.Com (other streams can also be considered).
• Jetking Diploma or any relevant certification in Hardware & Networking preferred.
• Basic understanding of Windows OS, computer hardware, and networking.
• Strong willingness to learn and grow in the IT support field.
• Good communication and problem-solving skills.
• Ability to work independently and as part of a team.

Work Environment:

• Location: Office-based – Noida, Sector 62
• Working Days: Monday to Saturday (Every 3rd Saturday Off

Compensation:

• Monthly Stipend / Salary: [Insert range – e.g., ₹10,000 – ₹15,000 (based on qualification and interview)]

Job Types: Full-time, Permanent

Pay: ₹9,872.92 - ₹14,888.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Shift:

• Day shift
• Fixed shift
• Morning shift

Work Location: In person