Desktop Support L1

1 - 2 years

4.0 - 5.0 Lacs P.A.

Mumbai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

IT servicesNetwork supportOperating systemsAntivirus managementMS OutlookVideo conferencingTroubleshootingSLA managementDesktop supportSoftware troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Troubleshoot software, operating systems, and hardware issues (desktops, laptops, printers). Administer Microsoft Outlook, antivirus software, and M365 Office Suite. Coordinate with third-party vendors for IT assets under warranty. Provide basic network support (switches, firewalls, and operations). Manage video conferencing (VC) and meeting room devices. Ensure end-user data backup solutions are in place. Adhere to ITIL processes, SLA management, and maintain runbook documentation.

IT Services and IT Consulting
Chandigarh Punjab

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