Posted:2 months ago| Platform:
Work from Office
Full Time
Troubleshoot software, operating systems, and hardware issues (desktops, laptops, printers). Administer Microsoft Outlook, antivirus software, and M365 Office Suite. Coordinate with third-party vendors for IT assets under warranty. Provide basic network support (switches, firewalls, and operations). Manage video conferencing (VC) and meeting room devices. Ensure end-user data backup solutions are in place. Adhere to ITIL processes, SLA management, and maintain runbook documentation.
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