Job Description

Role & responsibilities : Proficiency in the installation of Windows 7 and 10. Familiarity with Lotus Notes/Outlook Client, as well as the installation and configuration of antivirus and patch management clients. A foundational understanding of networking, including router and switch configuration. A minimum of three years of experience in customer site support as an IT executive. Basic knowledge of network printer configuration and installation . Fundamental understanding of MS Office, Internet Explorer, Google Chrome, and other web browsers. Basic experience working in an Active Directory/domain environment. Basic knowledge of mobile device management and email configuration. Basic understanding of helpdesk tool management and issue resolution. Experience with the installation of Windows Server 2008/2012/2016/2019 at Level 1. Strong communication skills.