Job
Description
Desired Skill Set: Ability to maintain accurate student records and transcripts. Maintain data privacy and security protocols and Confidentiality Collaborative work with faculty, staff, and students effectively Assist students with registration, transcripts, and graduation requirements. Handle disputes regarding grades, records, or registration issues. Strong Written & Verbal Communication skills Handle emergency situations affecting student records. Qualifications : First Class Masters degree in Business Administration/ Education Administration/ Information Systems, or its related field. 5+ years of experience in registrar services, student records management, or academic administration. Strong knowledge of student information systems (ERP) Familiarity with regulations and higher education compliance standards. Excellent problem-solving, communication, and organizational skills. Preferred Qualifications: Experience in a higher education institutions Knowledge of accreditation processes and institutional reporting requirements. Proficiency in data analysis and reporting tools related to student records. Responsibilities: 1. Student Records Management: Oversee the maintenance, security, and confidentiality of student academic records. Ensure accurate recording of grades, course enrollments, withdrawals, and program completions. Use data to track student progress and generate reports. Manage transcript production, degree verification, and certification requests. 2. Enrollment & Registration Oversight: Assist in planning and coordinating student registration and enrollment processes. Ensure compliance with institutional policies on course registration, add/drop deadlines, and academic standing. Support implementation of student information systems for efficient record management. 3. Graduation & Degree Audit Coordination: Supervise the review of student records for graduation eligibility. Manage the degree audit process and verify completion of academic requirements. Oversee the preparation and distribution of diplomas and certificates. 4. Compliance & Accreditation Support: Ensure adherence to institutional, state, and federal regulations related to student records Provide data and reports for accreditation agencies and institutional audits. Implement policies for student record retention and disposal in accordance with legal and accreditation standards. 5. Student Services & Support: Respond to student inquiries related to academic records, transcripts, and enrollment verification. Collaborate with academic departments, financial aid, and student affairs to resolve student record issues. Enhance student services by streamlining record-keeping and registration processes. 6. Technology & Process Improvement: Oversee the maintenance and development of student records databases and student information systems. Implement best practices for digital record-keeping and automation of administrative processes. Work with IT to ensure data security and efficient system functionality.
