Deputy Manager/Manager - QA

Job Description

Overview The Deputy Manager - QA plays a crucial role in maintaining the quality standards of products and processes within the organization. This position requires a vigilant professional who ensures that the quality assurance processes are strictly followed to meet customer satisfaction and compliance regulations. Responsible for leading a team of QA specialists, the deputy manager will oversee testing procedures, quality audits, and corrective actions to mitigate risks. In an environment where precision and reliability are paramount, the Deputy Manager - QA will work closely with various departments to foster a culture of quality and continuous improvement. This role is critical in minimizing potential defects, enhancing product performance, and ultimately supporting the organizations goal of delivering superior value to customers. Establishing effective quality management systems and providing training for staff are essential elements of this position, making it pivotal for both product integrity and organizational efficiency. Key Responsibilities Lead the quality assurance team, providing guidance and support. Develop, implement, and maintain QA processes and standards. Conduct regular quality audits to ensure compliance with regulatory requirements. Analyze quality metrics and prepare reports for senior management. Identify areas for process improvement and implement corrective actions. Collaborate with cross-functional teams to resolve quality issues. Ensure effective communication of quality concerns across departments. Manage external supplier quality assessments and audits. Train and mentor QA staff to enhance their skills and knowledge. Develop and conduct internal training programs on QA principles. Maintain and update the Quality Management System (QMS). Introduce and promote best practices in quality control. Participate in product design reviews to influence quality requirements. Oversee the documentation of quality assurance processes and results. Facilitate root cause analysis for non-conformances and implement solutions. Required Qualifications B.Pharma / M.Pharma / M.Sc Chemistry or related field. At least 8+ years of experience in a quality assurance role. Proven leadership skills, with prior experience managing teams. Certification in quality management systems (e.g., ISO 9001). Familiarity with industry standards and regulations. Strong understanding of statistical process control (SPC). Experience with quality auditing and compliance assessment. Excellent analytical and problem-solving abilities. Proficiency in quality management software and tools. Capacity to manage multiple tasks and priorities efficiently. Strong written and verbal communication skills. Ability to collaborate effectively with different stakeholders. Attention to detail and a commitment to quality excellence. Experience in training and developing team members. Knowledge of risk management practices in quality.