Deputy Branch Head

Role Overview: You will be responsible for achieving the branch targets and planning various marketing activities within the assigned region. Your role will involve championing the entire student cycle, including prospecting, counseling, admission, orientation, and support. You will meet with principals, coordinators, and management personnel of schools to generate business. Conducting seminars in schools, open seminars in town, residential apartments (townships), and corporate will also be part of your responsibilities. Ensuring daily sales activity governance and admission management in the branch will be crucial. Educating the team about the bouquet of product portfolio and other complimentary services is essential. Identifying new market segments and tapping profitable business opportunities in both B2B and B2C segments will be part of your role. Constant education and product knowledge checking of sales & ops employees to keep them updated with the latest developments in the sector and within the company is also required. Developing a positive working relationship amongst academic and branch team to ensure a high level of engagement is necessary. Addressing employee issues, sales conflicts, and pricing issues in a timely manner will be expected. Managing the sales pipeline, forecasting monthly sales, and identifying new business opportunities to achieve monthly targets and ABP across all parameters is important. Preparing MIS as per business requirement and competition tracking will also be part of your responsibilities. Organizing and participating in relevant events to ensure a larger market share, ensuring effective merchandising and display to enhance product visibility and drive volumes, and interfacing with parents/educational institutions for ascertaining requirements, making presentations, and delivering need-based product solutions while working in close coordination with product and marketing teams are also crucial. Ensuring speedy resolution of queries and grievances to maximize customer satisfaction levels and managing end-to-end branch operations process & liaison with relevant stakeholders will be part of your role. Key Responsibilities: - Achieve the branch targets by planning various marketing activities within the assigned region - Champion the entire student cycle: prospecting, counseling, admission, orientation, and support - Meet with principals, coordinators, and management personnel of schools for business generation - Conduct seminars in schools, open seminars in town, residential apartments (townships), and corporate - Ensure daily sales activity governance & admission management in the branch - Educate the team about the product portfolio and complimentary services - Identify new market segments and tap profitable business opportunities in B2B & B2C segment - Constantly educate and check product knowledge of sales & ops employees - Develop positive working relationships amongst academic & branch team - Address employee issues, sales conflicts, and pricing issues timely - Manage sales pipeline, forecast monthly sales, and identify new business opportunities - Prepare MIS as per business requirement & competition tracking - Organize and participate in relevant events to ensure a larger market share - Ensure effective merchandising and display to enhance product visibility - Interface with parents/educational institutions for ascertaining requirements and delivering solutions - Ensure speedy resolution of queries & grievances to maximize customer satisfaction - Manage end-to-end branch operations process & liaison with relevant stakeholders Qualifications: - Bachelor's degree with 8-12 years of experience, MBA would be an added advantage [Omitting any additional details of the company mentioned in the job description],