Job Description

Role & responsibilities Responsible for Smooth Operations & functioning of Depot in line with the Manlift/Riwal Policies and KPIs Day to Day Monitoring & Coordination of the function teams posted at the depot & region, for ensuring team work and issue resolutions at the earliest within the companies regulations & framework. Direct Reporting of the Region Commercial Manager, Rental Desk Manager, AR Regional Manager, Technical Manager, SHEQ, TMW, Admin Manager, Operator Desk Executive posted at the depot or in the region. Participating in the Weekly/Monthly Review Meeting with the Department Heads and Country Management to ensure Depot deliveries on all the Revenue, budget, Cost, Customer Service & Fleet Management KPIs Monitor and planning of depot facilities, Depot budgets vs Expenses and having monthly review with CM & CFM for Depot P&L. Implementation of operational excellence across the Manlift Operations Teams at the depot (Fleet, Procurement, Transportation, Disposal of Scrap) and ensure transparency in the reporting & MIS. Develop KPIs for the team members and monitor team results & performance on monthly/quarterly/semi-annual/annual basis in coordination with HR Head and Country Manager; Collaborate with HR & Operator Desk for Sourcing, Deployment & Regular Checks on the Operators/Supervisors/Helpers at the rental project sites or bench at depot, in line with the Country Strategy. Hiring of Technicians, as per the budget & revenue planning for the depot and working in close coordination with Operations Head for the technical KPIs and technical manager at the depot. Work Closely with Regional Commercial Team & Commercial Head for setting Technical Priority of Machines Repairs & dispatches against the rental orders, daily management of the processes at the depot level. Support managers & function team at depot in the day-to-day management of processes and customer issue resolution on timely basis in consultation with the HODs or Country Manager. Conduct meetings weekly & Monthly review meetings at Depot with concerned team, to improve the integration of departments at the depot level/regional level. Responsible for monitoring fleet application and customer complaints & breakdowns (suspension days) at depot level to improve the Customer Satisfaction Score. Developing new vendors for parts, consumable, transportation sourcing in the region & depot for reducing cost, without compromising on the quality and safety of the machines, in close coordination with Operation Head. Planning controls, Monitoring parts & consumables issuance & consumption patterns at the depots, to ensure operations expenses are within budgeted costs Reviewing the Repair & Refurbishment of Hard Down and Long Staging Machines with technical manager & technicians, to ensure full utilization of the available fleet in the country. Maintaining the parts warehouse at all the depots Implementation of the Safety standards as per Riwal/Manlift standards at the depot and customer site locations, analysing the incidents and taking corrective steps Requirements. Prepare MIS reports and submit on timely basis for Management review Preferred candidate profile Graduate/Post graduate or diploma in Engineering (Electrical/Mechanical/Automobile). Minimum 10 years of experience with at least 5 years in a Managerial/Supervisory role. Experience in the MEWPs, earthmoving equipment, Gen set industry, material handling equipment is necessary. Leadership and Supervisory skills. Enthusiastic and Self-motivated. Team player with excellent communication and people management skills. Negotiations skills. Computer literate with proficiency in MS office. Fluent in English, Hindi, Local Language will be an advantage. **6 Days Working