Delivery Partner

As a Quality Executive at Swiggy, your role will involve ensuring the quality, food safety, and regulatory compliance of all Private Label food products. Your responsibilities will include: - Conducting regular quality checks on raw materials, in-process production, and finished goods at 3P Supplier Locations. - Maintaining and updating quality documentation, standard operating procedures (SOPs), and compliance records. - Performing routine inspections and audits to monitor hygiene, sanitation, and GMP (Good Manufacturing Practices). - Overseeing Pre-Dispatch Inspections (PDI) and ensuring products meet specifications and customer expectations. - Identifying quality deviations and implementing corrective and preventive actions (CAPA). - Ensuring root cause analysis and implementation of corrective and preventive measures for all deviations & customer complaints. - Conducting and documenting Mock recalls at defined frequency & Ensuring implementation of Traceability procedure. - Ensuring Food Safety implementation at all Supplier locations & responsible for maintaining Quality assurance. - Communicating and owning documentation as per Quality and Food safety management systems like FSSC 22000, FSSAI, etc. - Following up with third party manufacturers for pre-assessment of facilities through Quality & Food Safety Audits. - Working closely with procurement, manufacturing, marketing, and sales teams for successful product launches. - Coordinating with suppliers for raw material development and specifications. - Supporting Business teams with technical insights, claims, and product storytelling. - Conducting the Quality Benchmarking to understand competitors" products & to identify improvement opportunities in product quality standards & suggest required changes. - Traveling to multiple facilities to ensure quality processes & Product Standards. Key Skills required for this role: - Basic understanding of FMCG Foods processing, quality assurance, Private labeling, and vendor audits. - Knowledge of regulatory requirements of FSSAI, Legal metrology Act, Consumer Protection Act. - Proficiency in Microsoft Office Excel, Word, PPT. - Process-oriented with excellent communication and problem-solving skills. - Positive can-do attitude with strong teamwork skills, both verbal and written communication. - Self-motivated, able to perform the role with minimal supervision. - Ability to manage multiple priorities in a dynamic environment. - Capability to work in a team environment to consistently achieve results & achievement. - Ability to establish and maintain good relationships with internal stakeholders and suppliers to meet business Quality objectives. - Collaboration across multiple functional areas. - Adaptability and focus on delivering a long-term plan. Qualifications required: - BE/B.Tech/B.Sc/M.Sc in Food Technology/Food Science/Food Processing Engineering/Agriculture or any UG/PG related to Food. - Minimum of 2-4 years of direct working experience related to the Food Industry. If you possess the desired qualifications and skills for this position, you can apply by sending your application to sandhya.tiwari1_ch@external.swiggy.in.,