Delivery Operations Senior Analyst

 About The Role  

Skill required: Employee Services - Employee Data Process Design

Designation: Delivery Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes.

What are we looking for? This Role involves deeper understanding of the Employee Leave Mgmt Process & Leveraging expertise to solve specific problems pertaining to leave Management. Manages and leads a team of employees.Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps managementupdated on team performance. Communicates concerns and policies among management and team members.

Essentials:

Extensive and demonstrable experience of HR Processes especially Employee Leave Management and Administration

Clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Business Process Implementation

Strong MS Office, ppt and Excel skills

Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique.

English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present moreinformation in a short span of time / space sensibly. Proficient with Business Excellence Practices

Knowledge of Workday/ ServiceNow

Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts
 Qualification Any Graduation