Delivery Excellence Coach

Virtusa

5 - 8 years

12 - 16 Lacs

hyderabad

Posted:2 hours ago| Platform:

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Skills Required

compliance templates regulatory compliance root cause analysis change management quality management devops leadership agile methodologies onboarding project execution agile sdlc communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Delivery Excellence Coach (DEC) Graduate/Postgraduate in Science / Engineering
Strong knowledge on various SDLC lifecycles
Knowledge on CMMI, ITIL, DevOps, Agile methodologies
Hands on experience in Agile
Hands-on experience in facilitating large project teams / accounts
Hands-on experience in driving Improvements
Hands-on experience in Quality Metrics analysis, reporting and high maturity
Experience in training project teams on Quality Management System
Good oral and written communication skills, customer facing experience

o Facilitate timely conduct of Project Kickoff, Start Right and selection of suitable life cycle for project execution

o Enable implementation of appropriate Estimation Methodologies, Planning and Tracking, Configuration process, Change management process, etc.

o Facilitate on service line specific frameworks, tools, activities, templates, checklists, and engineering excellence frameworks

o Facilitate effective Root Cause Analysis (RCA) and e ensure project teams adopt and effectively use high maturity practices

o Conduct monthly reviews and participate in client calls to identify risks towards cost, timeline, and quality

o Flag proactive risks in the project to leadership and participate in delivery reviews to track risks with the senior management

o Enable the projects to identify customer focused, relevant and appropriate improvements (process and engineering) and help the projects as required in implementation reviews and closure.

o Highlight status, issues / risks / challenges to Delivery and Delivery Excellence leadership as required in improvements initiatives

o Support a account level customer visits representing Delivery Excellence team and effectively articulating the Delivery excellence frameworks and its value proposition to the customer

o Define customer specific process as required and support any customer reporting needs that needs Delivery Excellence support

o Help the projects in preparing for the external assessment / audit / certification through trainings, facilitations, reviews, and mock audits as required.

o Understand the regulatory compliance, external / customer audits / assessments that is required for the account

o Actively involve in learning newer aspects to ably support delivery team

o Conduct internal KSS sessions

o Collaborate, work as a team and support team building

o Support team mentoring and onboarding efforts.

Qualification

Delivery Excellence Coach (DEC) Graduate/Postgraduate in Science / Engineering

Strong knowledge on various SDLC lifecycles

Knowledge on CMMI, ITIL, DevOps, Agile methodologies

Hands on experience in Agile

Hands-on experience in facilitating large project teams / accounts

Hands-on experience in driving Improvements

Hands-on experience in Quality Metrics analysis, reporting and high maturity

Experience in training project teams on Quality Management System

Good oral and written communication skills, customer facing experience