🚀 We're Hiring: Finance Executive 📍 Greater Bengaluru Area | 🕒 Full-Time | 🌐 Hybrid (WFH Flexibility) Company: Deep Cognition At Deep Cognition, we specialize in using advanced AI to automate complex data entry. Our flagship product, PaperEntry AI , simplifies processing of commercial invoices and packing lists using OCR, NLP, Computer Vision, and Deep Learning. With seamless API integration and user-friendly interfaces, we're leading the way in GenAI document automation. Role Overview: We're looking for a detail-oriented and driven Finance Executive to join our team. This hybrid role will support financial operations, reporting, GST compliance, and strategic analysis to drive growth and efficiency. Key Responsibilities: Prepare and maintain financial statements and reports Handle GST filings and ensure regulatory compliance Conduct financial analysis and support decision-making Collaborate with cross-functional teams to improve financial processes Qualifications: Proficiency in financial reporting and statement preparation Solid grasp of GST regulations Strong analytical and communication skills Familiarity with accounting software & Microsoft Office Bachelor's degree in Finance, Accounting, or related field Prior experience in a finance executive role is a plus Show more Show less
Deep Cognition is a fast-growing AI company transforming how organizations handle document- based workflows. Our flagship product, PaperEntry AI, automates complex data entry from commercial invoices and other trade documents-helping customs brokers, freight forwarders, and large enterprises scale faster, reduce costs, and increase accuracy. As a Global Associate Account Manager, you will play a dual role: 1) supporting our US-based Senior and Enterprise Account Managers while 2) also taking direct ownership of the success and satisfaction of assigned customers. You will work closely across teams to ensure our valued customers receive timely, proactive, and high-quality support as they scale their usage of Deep Cognition's software. High customer satisfaction, Paper Entry AI platform usage growth, and customer retention are key goals for this position. Responsibilities Customer Relationship & Communication - Serve as a key resource and dependable team member supporting the US-based Senior and Enterprise Account Managers - Serve as a contact for assigned enterprise customers, building trusted relationships through consistent, clear, and professional communication - Lead regular check-ins and follow-ups with assigned accounts, ensuring customer satisfaction and solution adoption - Draft customer-facing agendas, meeting recaps, and action plans in clear, articulate English, both written and spoken - Represent Deep Cognition with proactivity, poise, dependability, integrity, and clarity in all customer interactions Cross-Functional Coordination - Collaborate daily with Senior and Enterprise Account Managers to ensure full coverage and alignment across complex customer relationships - Translate customer goals, requirements, and feedback into actionable tasks for Product, Engineering, and Support teams - Track and manage deliverables using project management tools (e.g., Jira, Notion), ensuring visibility and accountability Technical Awareness Learn and explain the technical aspects of our AI products, including integration workflows (e.g., EDI, API, CargoWise) - Support customers in onboarding, user training, and adoption-coordinating resources and resolving roadblocks quickly - Immediately document and escalate any software issues or problems that a customer may experience, and proactively report the issue to the right technical team members at Deep Cognition to resolve the issue - Proactively and timely communicate with customers regarding status updates of all issues and their resolution status - Conduct QA (Quality Assurance) on deliverables and provide feedback internally to ensure customer expectations are met Commercial & Operational Support - Partner with the broader account team to support renewals, expansion opportunities, and overall account planning - Monitor account health through usage data, feedback loops, and proactive touchpoints - Assist in preparing QBRs (Quarterly Business Reviews) and customer performance summaries Qualifications Must-Have - Fluent, articulate in English, highly professional in both written and verbal communication - 1-3 years of experience in Account Management, Customer Success, or Enterprise Support (SaaS preferred) - Strong interpersonal skills, able to build relationships with stakeholders at multiple levels - Empathy for helping customers succeed - Proactive, organized, dependable, and detail-oriented in managing follow-ups and deliverables - Comfortable working US business hours (Eastern or Central Time) - Ability to navigate ambiguity, prioritize across accounts, and adapt quickly in a dynamic environment
Deep Cognition is a fast-growing AI company transforming how organizations handle document- based workflows. Our flagship product, PaperEntry AI, automates complex data entry from commercial invoices and other trade documents-helping customs brokers, freight forwarders, and large enterprises scale faster, reduce costs, and increase accuracy. As a Global Associate Account Manager, you will play a dual role: 1) supporting our US-based Senior and Enterprise Account Managers while 2) also taking direct ownership of the success and satisfaction of assigned customers. You will work closely across teams to ensure our valued customers receive timely, proactive, and high-quality support as they scale their usage of Deep Cognition's software. High customer satisfaction, Paper Entry AI platform usage growth, and customer retention are key goals for this position. Responsibilities Customer Relationship & Communication - Serve as a key resource and dependable team member supporting the US-based Senior and Enterprise Account Managers - Serve as a contact for assigned enterprise customers, building trusted relationships through consistent, clear, and professional communication - Lead regular check-ins and follow-ups with assigned accounts, ensuring customer satisfaction and solution adoption - Draft customer-facing agendas, meeting recaps, and action plans in clear, articulate English, both written and spoken - Represent Deep Cognition with proactivity, poise, dependability, integrity, and clarity in all customer interactions Cross-Functional Coordination - Collaborate daily with Senior and Enterprise Account Managers to ensure full coverage and alignment across complex customer relationships - Translate customer goals, requirements, and feedback into actionable tasks for Product, Engineering, and Support teams - Track and manage deliverables using project management tools (e.g., Jira, Notion), ensuring visibility and accountability Technical Awareness Learn and explain the technical aspects of our AI products, including integration workflows (e.g., EDI, API, CargoWise) - Support customers in onboarding, user training, and adoption-coordinating resources and resolving roadblocks quickly - Immediately document and escalate any software issues or problems that a customer may experience, and proactively report the issue to the right technical team members at Deep Cognition to resolve the issue - Proactively and timely communicate with customers regarding status updates of all issues and their resolution status - Conduct QA (Quality Assurance) on deliverables and provide feedback internally to ensure customer expectations are met Commercial & Operational Support - Partner with the broader account team to support renewals, expansion opportunities, and overall account planning - Monitor account health through usage data, feedback loops, and proactive touchpoints - Assist in preparing QBRs (Quarterly Business Reviews) and customer performance summaries Qualifications Must-Have - Fluent, articulate in English, highly professional in both written and verbal communication - 1-3 years of experience in Account Management, Customer Success, or Enterprise Support (SaaS preferred) - Strong interpersonal skills, able to build relationships with stakeholders at multiple levels - Empathy for helping customers succeed - Proactive, organized, dependable, and detail-oriented in managing follow-ups and deliverables - Comfortable working US business hours (Eastern or Central Time) - Ability to navigate ambiguity, prioritize across accounts, and adapt quickly in a dynamic environment Show more Show less
We are seeking a creative and skilled Video Editor (Contract basis) to join our remote team. The primary responsibility will be capturing, editing, and producing testimonial and product feature videos for Deep Cognition. The role will involve working closely with C-level executives in the freight forwarding industry. While the video capture will primarily take place using Riverside.fm, the editing can be done using any industry-standard tool of your choice. The final videos will be used across B2B platforms such as YouTube and LinkedIn, with a focus on creating content like video shorts that engage our target audience and generate leads. Responsibilities : ? Video Capture: Use Riverside.fm to capture high-quality video content, primarily testimonials and product feature videos. ? Collaboration: Work closely with C-level executives from the freight forwarding industry to produce high-quality video content that aligns with Deep Cognitions brand and business objectives. ? Video Editing: Utilize standard video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro) to edit and enhance video content. ? Generative AI Integration: Explore and utilize AI-powered platforms, such as Runway, for generating video content or enhancing video production processes. ? Creative Innovation: Suggest and implement creative video concepts to elevate the content, ensuring it resonates with our target audience. ? Timely Delivery: Manage and deliver video content within agreed timelines, ensuring all videos meet the highest quality standards. Required Skills : ? Experience with Video Capture Tools: Strong experience using Riverside.fm and other professional video capture tools for recording high-quality video interviews, testimonials, and product feature content. ? Proficient in Video Editing Tools: Skilled in using industry-standard video editing tools like Adobe Premiere Pro, Final Cut Pro, etc., for editing raw footage into polished, professional content. ? Experience with Platform-Specific Video Formats: Demonstrated experience creating videos, particularly shorts, for platforms like YouTube Shorts, LinkedIn, and other B2B- focused platforms. ? Generative AI Tools: Familiarity with AI video editing platforms like Runway or a willingness to explore these tools to enhance video production. ? Strong Communication Skills: Ability to work closely with senior executives and stakeholders, ensuring videos align with business goals. ? Creative and Innovative: Ability to innovate and experiment with new video formats, editing styles, and strategies that align with B2B branding and lead generation. Preferred Experience : ? ? Minimum 2 Years of Experience editing videos for B2B companies, particularly in the tech or logistics industries. ? Familiarity with video marketing strategies that support lead generation and brand positioning. Show more Show less
As a Global Senior Account Manager, you will play a dual role: 1) supporting our US-based Senior and Enterprise Account Managers while 2) also taking direct ownership of the success and satisfaction of assigned customers. You will work closely across teams to ensure our valued customers receive timely, proactive, and high-quality support as they scale their usage of Deep Cognition's software. High customer satisfaction, PaperEntry AI platform usage growth, and customer retention are key goals for this position. Responsibilities: - Serve as a key resource and dependable team member supporting the US-based Senior and Enterprise Account Managers - Serve as a contact for assigned enterprise customers, building trusted relationships through consistent, clear, and professional communication - Lead regular check-ins and follow-ups with assigned accounts, ensuring customer satisfaction and solution adoption - Draft customer-facing agendas, meeting recaps, and action plans in clear, articulate English, both written and spoken - Represent Deep Cognition with proactivity, poise, dependability, integrity, and clarity in all customer interactions Technical Awareness : - Learn and explain the technical aspects of our AI products, including integration workflows (e.g., EDI, API, CargoWise) - Support customers in onboarding, user training, and adoption-coordinating resources and resolving roadblocks quickly - Immediately document and escalate any software issues or problems that a customer may experience, and proactively report the issue to the right technical team members at Deep Cognition to resolve the issue - Proactively and timely communicate with customers regarding status updates of all issues and their resolution status - Conduct QA (Quality Assurance) on deliverables and provide feedback internally to ensure customer expectations are met. Commercial & Operational Support : - Partner with the broader account team to support renewals, expansion opportunities, and overall account planning - Monitor account health through usage data, feedback loops, and proactive touchpoints - Assist in preparing QBRs (Quarterly Business Reviews) and customer performance summaries
As a Global Senior Account Manager, you will play a dual role: 1) supporting our US-based Senior and Enterprise Account Managers while 2) also taking direct ownership of the success and satisfaction of assigned customers. You will work closely across teams to ensure our valued customers receive timely, proactive, and high-quality support as they scale their usage of Deep Cognition's software. High customer satisfaction, PaperEntry AI platform usage growth, and customer retention are key goals for this position. Responsibilities: - Serve as a key resource and dependable team member supporting the US-based Senior and Enterprise Account Managers - Serve as a contact for assigned enterprise customers, building trusted relationships through consistent, clear, and professional communication - Lead regular check-ins and follow-ups with assigned accounts, ensuring customer satisfaction and solution adoption - Draft customer-facing agendas, meeting recaps, and action plans in clear, articulate English, both written and spoken - Represent Deep Cognition with proactivity, poise, dependability, integrity, and clarity in all customer interactions Technical Awareness : - Learn and explain the technical aspects of our AI products, including integration workflows (e.g., EDI, API, CargoWise) - Support customers in onboarding, user training, and adoption-coordinating resources and resolving roadblocks quickly - Immediately document and escalate any software issues or problems that a customer may experience, and proactively report the issue to the right technical team members at Deep Cognition to resolve the issue - Proactively and timely communicate with customers regarding status updates of all issues and their resolution status - Conduct QA (Quality Assurance) on deliverables and provide feedback internally to ensure customer expectations are met. Commercial & Operational Support : ? - Partner with the broader account team to support renewals, expansion opportunities, and overall account planning - Monitor account health through usage data, feedback loops, and proactive touchpoints - Assist in preparing QBRs (Quarterly Business Reviews) and customer performance summaries Show more Show less
As a Global Senior Account Manager, you will have a dual role. Firstly, you will support the US-based Senior and Enterprise Account Managers. Secondly, you will directly own the success and satisfaction of the assigned customers. Your primary focus will be to ensure timely, proactive, and high-quality support for Deep Cognition's valued customers as they expand their usage of the PaperEntry AI platform. The key objectives of this position include enhancing customer satisfaction, fostering growth in AI platform usage, and ensuring customer retention. Your responsibilities will include serving as a key resource and reliable team member for the US-based Senior and Enterprise Account Managers. You will act as the primary point of contact for the assigned enterprise customers, establishing trusted relationships through consistent, clear, and professional communication. Conducting regular check-ins and follow-ups with assigned accounts to guarantee customer satisfaction and solution adoption will be essential. Additionally, you will be responsible for creating customer-facing agendas, meeting recaps, and action plans in articulate English, both written and spoken. Your interactions with customers should embody proactivity, poise, dependability, integrity, and clarity. In terms of technical awareness, you will need to familiarize yourself with the technical aspects of Deep Cognition's AI products, including integration workflows such as EDI, API, and CargoWise. Your role will involve assisting customers with onboarding, user training, and adoption by coordinating resources and swiftly resolving any obstacles that arise. It will be crucial for you to promptly document and escalate any software issues or problems encountered by customers, ensuring that they are reported to the appropriate technical team members at Deep Cognition for resolution. You will also be expected to communicate proactively and promptly with customers to provide status updates on all issues and their resolution progress. Furthermore, conducting Quality Assurance (QA) on deliverables and offering internal feedback to ensure customer expectations are met will be part of your responsibilities. Moreover, you will collaborate with the broader account team to support renewals, identify expansion opportunities, and contribute to overall account planning. Monitoring account health through usage data, feedback loops, and proactive touchpoints will be crucial. Additionally, you will assist in preparing Quarterly Business Reviews (QBRs) and customer performance summaries to drive continuous improvement and customer satisfaction.,
We are seeking a creative and skilled Video Editor (Contract basis) to join our remote team. The primary responsibility will be capturing, editing, and producing testimonial and product feature videos for Deep Cognition. The role will involve working closely with C-level executives in the freight forwarding industry. While the video capture will primarily take place using Riverside.fm, the editing can be done using any industry-standard tool of your choice. The final videos will be used across B2B platforms such as YouTube and LinkedIn, with a focus on creating content like video shorts that engage our target audience and generate leads. Responsibilities : ● Video Capture: Use Riverside.fm to capture high-quality video content, primarily testimonials and product feature videos. ● Collaboration: Work closely with C-level executives from the freight forwarding industry to produce high-quality video content that aligns with Deep Cognition’s brand and business objectives. ● Video Editing: Utilize standard video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro) to edit and enhance video content. ● Generative AI Integration: Explore and utilize AI-powered platforms, such as Runway, for generating video content or enhancing video production processes. ● Creative Innovation: Suggest and implement creative video concepts to elevate the content, ensuring it resonates with our target audience. ● Timely Delivery: Manage and deliver video content within agreed timelines, ensuring all videos meet the highest quality standards. Required Skills : ● Experience with Video Capture Tools: Strong experience using Riverside.fm and other professional video capture tools for recording high-quality video interviews, testimonials, and product feature content. ● Proficient in Video Editing Tools: Skilled in using industry-standard video editing tools like Adobe Premiere Pro, Final Cut Pro, etc., for editing raw footage into polished, professional content. ● Experience with Platform-Specific Video Formats: Demonstrated experience creating videos, particularly shorts, for platforms like YouTube Shorts, LinkedIn, and other B2B- focused platforms. ● Generative AI Tools: Familiarity with AI video editing platforms like Runway or a willingness to explore these tools to enhance video production. ● Strong Communication Skills: Ability to work closely with senior executives and stakeholders, ensuring videos align with business goals. ● Creative and Innovative: Ability to innovate and experiment with new video formats, editing styles, and strategies that align with B2B branding and lead generation. Preferred Experience : ● Minimum 2 Years of Experience editing videos for B2B companies, particularly in the tech or logistics industries. ● Familiarity with video marketing strategies that support lead generation and brand positioning.