Desired Candidate Profile- Minimum Typing speed Required-35 WPM; Accuracy-95%. Candidates should be comfortable working in rotational shifts day and night. Day shift - any 9 hours shift between 6am to 9pm Fresher and experience candidates can apply. Average English Understanding required. HSC Pass can apply. Benefits: Provident Fund Supplemental pay types: Overtime pay Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Ability to understand and give instruction accurately. Basic computer and interpersonal skills. English speaking preferred. Ability to follow instructions Communication skills Good in Typing Writing ( 35 - 45 WPM ) Paid Time Off Performance Bonus

DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Interpreter will play a crucial role in facilitating effective communication between client and customers. Determining the language needs of the caller Entering appropriate customer information as needed Accessing appropriate databases Quickly transferring calls to the appropriate staff member Providing additional assistance when needed Excellent customer service, communication and interpersonal skills Ability to enter and access information using a computer terminal while responding to customer needs Excellent keyboarding skills Professionalism

DATAMARK, Inc. is seeking a dedicated and skilled Nepali Language Interpreter to join our professional team. In this role, you will facilitate clear and effective communication between clients and service providers by interpreting spoken Nepali and English. Your expertise will be essential in ensuring that language barriers are minimized, allowing for smooth interactions in various settings. Key Responsibilities Provide accurate and timely interpretation services in real time between Nepali and English during calls or meetings. Maintain confidentiality and professionalism while interpreting sensitive information. Exhibit cultural awareness and sensitivity to ensure respectful communication. Stay informed on relevant terminology to enhance the quality of interpretations. Adhere to ethical standards and best practices for interpreters in all interactions. Participate in ongoing training and professional development to keep skills sharp and knowledge current. Fluency in both Nepali and English, with excellent command of both written and spoken language. Previous experience in interpretation or a related field preferred. Strong listening and communication skills, with attention

Greetings! From DATAMARK, IN We are actively seeking for Punjabi Language interpreters. Below JD for your reference. Minimum Requirements: 1.High Schools degree or equivalent. 2 .Native Fluency in English and Language Certification Required - B2/HSK4 3.Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of language. 4.Excellent listening, retention and note-taking skills to maintain a high level of accuracy. 5.Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times. 6.Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client. Responsibilities: Renders correct concepts and meanings between language and English following complexity, clarity, tone and style from one language into another, upholding the correct rules for grammar and syntax in both languages. Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls at any time. Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression. Follows instructions for clients, manages the flow of the call and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the clients permission. Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations. Remains punctual and available during scheduled work hours. Ensures access to the internet for work related electronic communication. All other duties as assigned. Applicants should be comfortable with Rotational Shifts (Including night). Working days : 5 days (2 rotational week off) Job Type : Full-time Other allowance : Overtime pay, Mediclaim (Covers the employee, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.

Greetings! From DATAMARK, IN We are actively seeking for French/German/Mandarin Language interpreters. Below JD for your reference. For Foreign Language Interpreter Role- Minimum Requirements: 1.High Schools degree or equivalent. 2 .Native Fluency in English and Language (Foreign Language -French/German/Mandarin) Certification Required - B2/HSK4 3.Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of language. 4.Excellent listening, retention and note-taking skills to maintain a high level of accuracy. 5.Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times. 6.Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client. Responsibilities: Renders correct concepts and meanings between language and English following complexity, clarity, tone and style from one language into another, upholding the correct rules for grammar and syntax in both languages. Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls at any time. Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression. Follows instructions for clients, manages the flow of the call and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the clients permission. Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations. Remains punctual and available during scheduled work hours. Ensures access to the internet for work related electronic communication. All other duties as assigned. Applicants should be comfortable with Rotational Shifts (Including night). Working days : 5 days (2 rotational week off) Job Type : Full-time Salary upto : 7.87 LPA (60k Inhand) Other allowance : Overtime pay, Mediclaim (Covers the employee, Spouse & 2 kids from the first day of employment) & other Incentives based on performance. Gujarati Interpreter + English WFH

Minimum Requirements: High Schools degree or equivalent. Fluency in English and French Language Interpreter- C2, C1, B2, Native (OCI Required). Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of French Language Interpreter Excellent listening, retention, and note-taking skills to maintain a high level of accuracy. Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times. Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Renders correct concepts and meanings between French and English following complexity for French Language Interpreter, clarity, tone, and style from one language to another, upholding the correct rules for grammar and syntax in both languages.

DATAMARK, Inc. is seeking an experienced Assistant Manager - Human Resource Operations to join our dynamic team. This role is pivotal in enhancing HR operations and ensuring effective implementation of policies and practices within the organization. The Assistant Manager will assist in managing various HR functions, including employee relations, compliance, and operational excellence. The Assistant Manager will collaborate with HR leadership to optimize our HR processes, support talent acquisition, and foster a positive working environment in alignment with DATAMARKs goals and values. This position will also provide essential support in performance management, employee engagement initiatives, and HR reporting. Responsibilities Support the management of day-to-day HR operations and initiatives Assist in the development and implementation of HR policies and procedures Oversee the employee onboarding process and ensure compliance with HR practices Provide guidance to employees and managerial staff on HR-related queries Participate in recruitment and selection processes to meet staffing needs Help to foster a positive working environment and resolve employee relations issues Ensure compliance with employment laws and regulations Assist in performance management and training initiatives Bachelor s degree in Human Resources, Business Administration or a related field At least 4 years of experience in HR operations or a related HR role Prior supervisory or management experience is a plus Strong kn

Job Description Position Overview: The Service Desk Technician is responsible for resolving IT tickets that have been submitted by users across the global organization. Additionally, they take phone calls from users across all shifts from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible for providing all Tier 1 support to users and escalating as appropriate, any tickets that require Tier 3 level support. This support includes systems, networks and various IT processes. Primary Responsibilities: Monitors and processes user requests submitted to the IT ticketing system by following the IT Procedure Manual. Completion and closure of all tickets processed and full documentation of the change in the IT ticketing system. Answers inbound phone calls from global users at the IT Service Desk across all shifts to include, opening a ticket on behalf of the user if one hasn t been opened, processing the request according to the IT Procedure Manual, ensuring the user is satisfied with the change and documenting the change in the IT ticketing system and closing the ticket. Provides 1st level technical support by gathering and documenting requests using IT support procedures. Must maintain accurate documentation of requests and follow escalation procedures. Troubleshoot workstations, peripherals and software in accordance with IT work instructions, standards, best practices and security requirements. Maintains/develops work instructions for support, maintenance, and installation of workstations Ensures all software license tracking is accurate including keeping track of inventory of company system assets. Ensures all DATAMARK systems have valid software licensing Is actively involved in opportunities to learn new technologies and processes. Is actively involved in improving processes and procedures in order to improve IT efficiency within the organization Provides end user training for applications, policies, and procedures that the IT department is responsible for Reacts to change productively and handles other essential tasks as assigned by the IT Manager Other duties as assigned Minimum Qualifications: Education Requirements: Minimum 3-year Degree / Diploma, Professional Degree Preferred Field Experience: At least 2 years of experience in the IT field Position Experience: At least 2 years of experience in a technical capacity working with hardware and software or a related technical field; a four-year degree will be considered in lieu of experience Other Qualifications: Microsoft Technology Associate on Windows 10 is preferred A+ Certification required Additional Comp Tia Certifications are preferred (Security+, Server+ and Network+)

DATAMARK, Inc. is seeking a qualified Burmese Interpreter to join our dedicated team. The Burmese Interpreter is essential for facilitating clear and effective communication between clients and service providers. The Burmese Interpreter by accurately interpreting spoken Burmese and English will assist clients. Our commitment to providing exceptional service means that your expertise as a Burmese Interpreter will play a vital role in bridging language gaps in various environments. The Burmese Interpreter will provide accurate and timely interpretation services between Burmese and English in real-time, ensuring clarity and understanding across all parties. Key Responsibilities Maintain confidentiality and adhere strictly to ethical standards while interpreting sensitive information. Exhibit cultural sensitivity and adaptability in interpretation to respect the needs of clients and the context of the conversations. Stay informed about relevant terminology and concepts within various fields to enhance interpretation quality. Collaborate with colleagues to improve service delivery and share insights on best practices. Engage in professional development and training opportunities to keep skills current and effective. Fluency in both Burmese and English, with strong verbal communication skills in both languages. Previous experience in interpretation or a similar field is preferred. Strong active listening and comprehension skills to conv

Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules. Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally. Utilize strong customer service and communication skills with clear enunciation and a professional voice. Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without clients permission. Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent. Be punctual and available for scheduled shifts. Ensure reliable internet access for effective communication related to work. Perform additional duties as assigned. Applicants should be willing to work Rotational Shifts (including nights). Minimum Requirements: High School diploma or equivalent. Fluency in English and Turkish (C2, C1, B2 levels). Understanding of cultural nuances and idiomatic expressions in both languages. Excellent listening, retention, and note-taking skills for maintaining high accuracy. Ability to remain neutral and objective during conversations. Capability to clarify cultural meanings when necessary to avoid miscommunication.

Position Overview: The Quality Assurance Specialist for Back Office assists in the provision of consistent quality auditing services through the monitoring of the back office workforce. This position represents, communicates and maintains the standards of quality assurance, in all aspects, and serves as a third-person arbiter of transaction monitoring performance. For back office services, the Quality Assurance Specialist will conduct QA evaluation, and analysis and publish the Quality metric performance of the projects/s regularly. Primary Responsibilities: Demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures. Monitors data entry performance, working with supervisors to implement improvement plans. Prepares quality reports by collecting, analyzing, and summarizing information and trends. Prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defined as being between 2 and 3 QA Evaluation forms completed per hour on average or as expected for the process from time to time. Prepares organization for formal and informal audits. Maintains all records of QA activities, to include QA identified issues. Maintains effective working relationships with members of training, quality, and various levels of management. Collaborates with Training and Compliance, and other departments, to direct QA issues to appropriate existing channels for investigation and resolution. Continuously updates job knowledge by studying trends, developments in interpreter performance standards, and quality assurance in general. Participates in periodic calibrations, as well as quarterly center evaluation programs. Maintains professional standards and ethical practices inherent to the position. Minimum Qualifications: Education Requirement: o High School Diploma, Bachelor s degree or higher in Business or related field preferred Field Experience:

DATAMARK, Inc. is excited to announce an opening for a German Language Interpreter to join our committed team. This position is ideal for those who have a passion for language and culture and are dedicated to facilitating clear communication. As a German Language Interpreter, you will play a crucial role in bridging language barriers, ensuring that clients receive the highest standard of service through accurate and culturally sensitive interpretations. Key Responsibilities Deliver accurate interpretation between German and English in various settings, including meetings, conferences, and one-on-one interactions. Maintain confidentiality and uphold professional ethics throughout all interpretation sessions. Show cultural sensitivity and adapt interpretations to suit the audience and context effectively. Stay informed about industry-specific terminology and language developments to enhance interpretation quality. Collaborate with team members to ensure that clients needs are met with excellence and professionalism. Engage in continuous learning and training to improve your skills and stay current in the field. Fluency in both German and English with exceptional verbal communication skills. Previous experience in interpretation or a similar role is preferred. Strong active listening and comprehension skills to accurately convey me

Reports Directly to: Back Office Assistant Manager Position Overview: The Back Office Supervisor will oversee and assist back-office employees in the performance of their job duties Primary Responsibilities: Team Leader Hires entry-level back office associates. Exp into attrition, shrinkage, EWS and team management. Minimum Qualifications: Education Requirements: o High School Diploma or equivalent o Bachelor s degree preferred Field Experience: o At least 2 years of back office field experience. Position Experience: o At least 1 year of experience in a supervisory role. Excellent leadership and mentoring skills Excellent written and verbal communication skills Extensive knowledge of back office procedures and principles Demonstrated analytical/problem-solving skills Excellent multi-tasking skills Excellent interpersonal skills Organized with attention to detail Ability to coach and mentor back office associates

DATAMARK, Inc. is on the lookout for a committed and detail-oriented Quality Auditor to enhance our operations. As a key player in the business process outsourcing industry, DATAMARK values excellence and precision in all our services. The Quality Auditor will be essential in assessing and ensuring the quality of our various processes and services through detailed auditing practices. The ideal candidate will be responsible for maintaining and improving the company s quality standards as outlined by project requirements and client specifications. This role also involves understanding quality metrics and their impact on overall project performance. Key Responsibilities: Fully understand and document the process flow. Familiarize with the quality standards set by clients and the requirements of different projects. Consistently meet daily quality audit targets and adhere to audit patterns. Provide timely and constructive feedback to team members to enhance their quality performance. Stay updated on process changes and communicate effectively with team members regarding these updates. Analyze team performance data on quality metrics and develop action plans for improvement. Qualifications: Minimum Qualifications: Education Requirement: High School diploma or equivalent. Field Experience: At least 6 months of experience in a related project

Datamark, Inc. is looking for a dynamic and results-oriented Team Leader to join our organization. In this role, you will be responsible for leading a team to achieve goals and deliver exceptional performance. You will drive operational excellence, foster a collaborative team environment, and ensure that all members are empowered to succeed. The Team Leader will be expected to communicate effectively with team members, motivate them to reach their full potential, and support their professional growth. You will lead by example, fostering a positive culture where ideas are welcomed, and solutions are implemented. Your ability to track performance metrics, provide constructive feedback, and implement process improvements will be critical to maintaining high standards of quality and efficiency. Responsibilities Lead and manage a diverse team, guiding them toward achieving departmental and organizational objectives Conduct regular performance evaluations and provide ongoing feedback and coaching Develop and implement training programs to enhance team skills and knowledge Monitor team metrics and report on progress to higher management Facilitate team meetings to discuss goals, challenges, and share updates Ensure adherence to organizational policies and operational procedures Act as a liaison between team members and upper management Foster a positive team culture that encourages collaboration and accountability High school diploma or equivalent; Bachelors degree is a plus Minimum of 3 years of experience in a leadership role Demonstrated ability to lead and motivate a team in a fast-paced environment Excellent communication, interpersonal, and conflict-resolution skills Proficient in Microsoft Office Suite and relevant software applications Strong analytical and problem-solving abilities Ability to set clear goals and monitor progress towards achieving them Experience in developing team members through coaching and mentoring Strong organizational skills and attention to detail Ability to adapt to changing business needs and prioritize tasks effectively

Detail Job Description: 1. Responsible for listening and precisely interpreting communication between two different language speaking Customers/Clients (Ex: English & Nepali) 2. Adhering to standard operating procedures required for the process and organization 3. Responsible for quality goals and implementation of any client updates from time-to-time 4. Free work environment. Should be a team player and enjoy the work 5. Fun at work Required skills and Experience: 1. Candidates should be very fluent in Bilingual Speaking (Ex: English & Nepali) 2. Command over Language with good understanding skills is required 3. Good Communication Skills is required 4. Candidate should be a good listener 5. Candidates with certification in Nepali Language, Nepali Language trainers, Nepali Language Associate, Customer support Nepali Language will be given high preference 6. Fresher with good Proficiency in speaking Nepali and English Language 7. Candidate should be energetic and should have positive approach towards issues handling 8. Candidates should be flexible to work in rotational shifts major night shifts (5 days per week & 2 days off)

Minimum Requirements: 1.High Schools degree or equivalent. 2 .Native Fluency in English and Language (Mandarin) Mandarin Language Certification Required - B2/HSK4/HSK5/Grad/Masters 3.Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of Mandarin Language . 4.Excellent listening, retention and note-taking skills to maintain a high level of accuracy. 5.Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times Mandarin Language 6.Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client. Mandarin Language Responsibilities: Renders correct concepts and meanings between language and English following complexity, clarity, tone and style from one language into another, upholding the correct rules for grammar and syntax in both languages. Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls at any time. Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression. Follows instructions for clients, manages the flow of the call and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the clients permission. Mandarin Language Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations. Remains punctual and available during scheduled work hours. Ensures access to the internet for work related electronic communication. All other duties as assigned. Applicants should be comfortable with Rotational Shifts (Including night). Working days : 5 days (2 rotational week off) Job Type : Full-time Other allowance : Overtime pay, Mediclaim (Covers the employee, Spouse & 2 kids from the first day of employment) & other Incentives based on performance. WFH

DATAMARK, Inc. is seeking a skilled GUJARATI Interpreter to support effective communication between GUJARATI-speaking clients and English-speaking service providers. The position is based in Chennai and requires a professional who is passionate about facilitating language access in various contexts including medical, legal, and customer service settings. 1. The Gujarati Language Interpreter is responsible for listening and precisely interpreting communication between two different language speaking Customers/Clients (Ex: English & Gujarati) 2. The Gujarati Language Interpreter should adhering to standard operating procedures required for the process and organization 3. The Gujarati Language Interpreter is also responsible for quality goals and implementation of any client updates from time-to-time 4. Free work environment. Should be a team player and enjoy the work 5. Fun at work 1. The Gujarati Language Interpreters should be very fluent in Bilingual Speaking (Ex: English & Gujarati) 2. Command over Language with good understanding skills is required 3. The Gujarati Language Interpreter should have good Communication Skills i 4. The Gujarati Language candidate should be a good listener 5. Candidates with certification in Gujarati Language, Gujarati Language trainers, Gujarati Language Associate, Customer support Gujarati Language will be given high preference 6. Fresher with good Proficiency in speaking Gujarati and English Language 7. Candidate should be energetic and should have positive approach towards issues handling 8. Candidates should be flexible to work in rotational shifts major night shifts (5 days per week & 2 days off)

We are looking for a Turkish Interpreter join our Datamark team. Based on the attached job description, if you feel you ve relevant expertise you can approach us or you can refer your friends or colleagues Overview : Job title: Turkish Interpreter Job company name : Datamark Job location : INDIA (Work from Home) No. of Position: 5 CTC: 7.87LPA Shift: Rotational Night shift Week off: 2 days To Apply email to: ramya.elango@datamark.net Detail Job Description: 1. Responsible for listening and precisely interpreting communication between two different language speaking Customers/Clients (Ex: English & Turkish) 2. Adhering to standard operating procedures required for the process and organization 3. Responsible for quality goals and implementation of any client updates from time-to-time 4. Free work environment. Should be a team player and enjoy the work 5. Fun at work Required skills and Experience: 1. Candidates should be very fluent in Bilingual Speaking (Ex: English & Turkish) 2. Command over Language with good understanding skills is require

1. The French Language Interpreter is responsible for listening and precisely interpreting communication between two different language speaking Customers/Clients (Ex: English & French) 2. The French Language Interpreter should adhering to standard operating procedures required for the process and organization 3. The French Language Interpreter is also responsible for quality goals and implementation of any client updates from time-to-time 4. Free work environment. Should be a team player and enjoy the work 5. Fun at work 1. The French Language Interpreters should be very fluent in Bilingual Speaking (Ex: English & French) 2. Command over Language with good understanding skills is required 3. The French Language Interpreter should have g

1. Responsible for listening and precisely interpreting communication between two different language speaking Customers/Clients (Ex: English & Sylheti) 2. Adhering to standard operating procedures required for the process and organization 3. Responsible for quality goals and implementation of any client updates from time-to-time 4. Free work environment. Should be a team player and enjoy the work 5. Fun at work 1. Candidates should be very fluent in Bilingual Speaking (Ex: English & Sylheti) 2. Command over Language with good understanding skills is required 3. Good Communication Skills is required 4. Candidate should be a good listener 5. Candidates with certification in Sylheti Language, Sylheti Language trainers, Sylheti Language Associate, Customer support Sylheti Language will be given high preference 6. Fresher with good Proficiency in speaking Sylheti and English Language 7. Candidate should be energetic and should have positive approach towards issues handling 8. Candidates should be flexible to work in rotational shifts major night shifts (5 days per week & 2 days off

Detail Job Description: 1. Responsible for listening and precisely interpreting communication between two different language speaking Customers/Clients (Ex: English & Urdu) 2. Adhering to standard operating procedures required for the process and organization 3. Responsible for quality goals and implementation of any client updates from time-to-time 4. Free work environment. Should be a team player and enjoy the work 5. Fun at work 1. Candidates should be very fluent in Bilingual Speaking (Ex: English & Urdu) 2. Command over Language with good understanding skills is required 3. Good Communication Skills is required 4. Candidate should be a good listener 5. Candidates with certification in Urdu Language, Urdu Language trainers, Urdu Language Associate, Customer support Urdu Language will be given high preference 6. Fresher with good Proficiency in speaking Urdu and English Language 7. Candidate should be energetic and should have positive approach towards issues handling 8. Candidates should be flexible to work in rotational shifts major night shifts (5 days per week & 2 days off) Health insurance Provident Fund Work from home