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krishna Enterprises
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Data Entry Operator/Computer Operator

Data Entry Operator/Computer Operator

krishna Enterprises

0 years

1 Lacs

hisār

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

data software excel reports analytics communication coordination service resolve scheduling reporting compliance

Work Mode

On-site

Job Type

Full Time

Job Description

1. Data Entry & Record Management

Enter, update, and maintain accurate data in company software/Excel/CRM.
Verify and correct data to ensure 100% accuracy.
Manage daily reports, logs, and documentation.
Organize and maintain digital and physical records.
Prepare summary sheets, MIS reports, and basic analytics as required.

2. Customer Calling & Communication

Make outbound calls to customers for follow-ups, confirmations, reminders, or feedback collection.
Handle inbound calls and provide required information to customers.
Maintain a polite, professional, and customer-friendly communication style.
Record call outcomes, customer queries, and issues in the system.

3. Coordination & Support

Coordinate with internal departments (sales, service, operations) to resolve customer concerns.
Assist in scheduling appointments, service visits, or order follow-ups.
Escalate unresolved issues to senior team members.

4. Reporting & Compliance

Prepare daily/weekly work reports.
Ensure compliance with company processes and data privacy norms.
Maintain confidentiality of customer and company data.

Job Types: Full-time, Permanent

Pay: ₹8,500.00 - ₹10,200.00 per month

Benefits:

Leave encashment
Life insurance

Work Location: In person

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