Data Entry Associate Analyst - HIH - Evernorth

Job Description

The Return Mail team manages and redirects mail which is considered undeliverable by the United States Postal Service (USPS). This position researches the undeliverable mail with the use of internal and external systems and provides a dministrative support. Maintains records or source documents for data input. Ensures the accuracy of both input and output data by visual examination. Prepares and distributes reports and metrics to internal stakeholders. Job Requirements Years of experience 0 - 1 Full-Time Position 8-hours per day, (Monday - Friday) Redirect Undeliverable as Addressed mail reported by the USPS. Retrieve undeliverable mail through a PDF archival process. Research and analyze across multiple platforms and applications. Perform peer auditing. Proficient and accurate data entry. Actively participate in team meetings. Skills General computer knowledge. Customer service focused with excellent verbal and written communication skills. Must be detail oriented. Ability to think critically and problem solve. Ability to learn and adapt quickly in a fast-paced environment. Ability to multi-task. Ability to learn and navigate internal applications. Ability to work independently. Understanding basic healthcare terminology is helpful but not required. Experience using Microsoft Office products. Education College Graduate - Bachelor s Degree