Company Overview CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Job Description Responsibilities Lead the design and implementation of a comprehensive business development strategy Oversee the management of existing and new relationships with partners and clients. Personally build relationships that result in support for existing and new programs Prepare business plans for the targeted region on a quarterly basis Provide supervision and guidance for business development team. Provide reporting regarding the overall performance of individuals and the department Ensure team members meet targets and objectives consistently Communicate the various promotions, products and marketing campaigns currently active Document business development activities Contributing to overall organizational strategies and representing the priorities of the development function. Participate in promoting an organizational culture that values long-term strategic thinking, creativity/innovation, and high performance Stay up to date with financial market events, news and developments Represent the Company externally at conferences, meetings, and speaking engagements, as required. Requirements At least 3-5 years of business development experience in FX industry, including demonstrated success in business to business sales, forging strategic partnerships that have resulted in significant increases in earned income Fluent in English, both verbal and written. Additional languages will be considered an advantage Exceptional relationship building and interpersonal skills, with the ability to represent the organization passionately to potential partners, Computer literacy with good working knowledge of Microsoft Office package Sound knowledge of FX industry and market trends Able to work in a fast-paced environment Self-motivated and target orientated individual Ability to travel is a must Independent Leader Creative and Enthusiastic Hard working and Dedicated
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Position Title Account Executive, B2B Reporting Line Country BDM Team Lead Location India remotely for initial three months and then relocation to Malaysia General Purpose Build and grow a network of Introductory Brokers (IBs) who bring active FX traders to CXM and drive revenue Specific Objectives (≈ 12 months) Drive monthly deposits over USD 50K from certain territory Key Activities Leverage existing book of institutional FX relationships to generate deposits via the IB channel Identify, onboard, and nurture new Introductory Brokers (IBs) to expand active trader flow Requirements 3-5 yrs institutional FX business‑development success, B2B focus. Proven strategic‑partnership origination and revenue scaling. Solid FX market understanding. Executive‑level relationship‑building, negotiation, and presentation skills. Fluency in English; additional languages valued. Self‑directed, analytical, resilient Benefits Bonuses and commissions highly depends on the sales results and depending on experience and job scope. Account Executives motivation and compensation scheme will be shared during interview.
Company Overview CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Reporting Line: Reports directly to the Head of Customer Support Location: India (Remote) General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms. Job Role: Effectively manage company communication channels, including live chat, emails, and phone calls Identify and assess customers' needs to ensure a high level of satisfaction Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal Provide timely and accurate support to clients within the specified time frame Maintain and update CRM records with all customer interactions and actions taken Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction Work independently as well as collaboratively in a team environment Adhere to standard operating procedures and company policies at all times Requirements Proven experience in a customer support or client service role Previous experience or background in Forex trading or the financial markets is a strong advantage Excellent command of English and local language both spoken and written Proficient in Microsoft Office applications (Word, Excel, Outlook) Strong phone communication skills with active listening abilities Ability to work under pressure and meet tight deadlines Excellent communication, problem-solving, and presentation skills Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future) Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth. Benefits Benefit of working at CXM: Competitive Salary along with KPI Bonus Night Shift Allowance Growth Opportunities Medical Gym Allowance Collaborative Team