Customer Support

0 years

1 - 0 Lacs

Posted:18 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring for Customer support executive - domestic voice process

Qualification- Graduation mandatory

Experience- Fresher/ Experience

Language-English & Kannada/Tamil/Hindi/Malayalam

Package- 12k-20k

General shift

Working Days-5 days

Age- Below 35

Location- - GB palaya -Bangalore

Key Responsibilities:

  • Handle inbound and outbound customer calls, emails, and chats professionally.
  • Resolve customer issues and queries efficiently with a customer-first attitude.
  • Provide accurate product/service information to customers.
  • Record customer interactions and maintain up-to-date customer records.
  • Escalate complex issues to the appropriate department as needed.
  • Follow up with customers to ensure their issues are resolved.
  • Maintain high levels of customer satisfaction and service quality.

Required Skills:

  • Good communication skills in English.
  • Proficiency in regional languages is a plus.
  • Basic computer knowledge.
  • Strong problem-solving and interpersonal skills.
  • Patience and ability to handle customer pressure calmly.

Regards,
HRGowshika sm9364678643

Job Types: Full-time, Fresher

Pay: ₹12,000.26 - ₹20,000.43 per month

Work Location: In person

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