Customer Support Specialist

Company Description

PIT Solutions is a technology-driven digital services provider with a people-first culture, delivering impactful solutions across industries for over 25 years. With offices in Switzerland, India, the UAE, the USA, Germany, and Mexico, the company specializes in custom software solutions, web and mobile applications, and emerging technologies like AI and cloud computing. Backed by 800+ skilled professionals and 5,000+ successful engagements, PIT Solutions is recognized as a Microsoft Gold Certified Partner, SAP Silver Partner, and more. Committed to innovation and excellence, the company ensures continuous growth and development through its PITS Learning Academy. PIT Solutions fosters a collaborative, respectful environment that builds lasting relationships and delivers transformative outcomes.

Location

Qualifications:

• Bachelor’s degree in Business, Communications, or a related field (preferred).
• Minimum 1 year of experience in customer support or a similar client-facing role.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and the capacity to remain composed under pressure.
• Proven ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
• Demonstrates empathy, patience, and a strong customer-first mindset.