Customer Support Specialist

Job Description

Role Description This is a full-time on-site role for a Customer Support Specialist located in the Kolkata metropolitan area. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, and offering technical support. Daily tasks include responding to customer inquiries, diagnosing and resolving issues, and maintaining a high level of customer satisfaction through effective communication and problem-solving. Qualifications Experience with Customer Support and Technical Support Excellent written and verbal communication skills Analytical Skills to diagnose and resolve issues effectively Ability to work efficiently in a team-oriented environment Previous experience in a similar role is a plus Bachelor’s degree in a relevant field or equivalent experience Show more Show less