Posted:21 hours ago|
Platform:
On-site
Full Time
Job Description // For More Info Contact: "Avinash:- 8861885352"
Role:- Customer Support Specialist
Domain:- (International Voice and Chat Support)
Skills:- Excellent communication skills in English-
Fluent in English with a neutral accent; no noticeable mother tongue influence (MTI).
Experience:- Freshers to 2 Years.
Qualification:- Any Graduates(Minimum 12th Pass)
Work Location:- Bangalore.
Salary:- 25,000 to 32,000 CTC + 2 Way cab Facility(Free) + Shift Allowances(up to 3000)
Shift:- Rotational Shifts
Interview type:
Virtual(Online Interview)
Responsibilities:-
1) Provide customer support and resolve customer queries on call and chat
2) Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
3) Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
4) Candidates should be flexible to work in 24*7 environments (UK and US Shift).
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Education:
Experience:
Work Location: In person
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