Posted:6 days ago|
Platform:
On-site
Full Time
Handle inbound and outbound customer calls professionally and efficiently.
Resolve customer queries, complaints, and requests within defined timelines.
Provide accurate information about products, services, or company policies.
Maintain a positive and empathetic attitude while interacting with customers.
Escalate complex issues to the appropriate department when required.
Document customer interactions, feedback, and resolutions in the system.
Meet performance metrics such as call quality, response time, and customer satisfaction.
Follow communication scripts and company procedures consistently.
Collaborate with team members to achieve process goals and improve service quality.
Stay updated on product knowledge and process changes to ensure accurate support.
Job location: Airoli
ASSIGNX GLOBAL SOLUTIONS LLP
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
navi mumbai, maharashtra, india
Experience: Not specified
Salary: Not disclosed
Experience: Not specified
5e-05 - 7e-05 Lacs P.A.
Experience: Not specified
Salary: Not disclosed
navi mumbai, maharashtra, india
Experience: Not specified
Salary: Not disclosed
Experience: Not specified
5e-05 - 7e-05 Lacs P.A.
Experience: Not specified
Salary: Not disclosed
