Customer Support Representative || Premium Process

Job Description

Key Responsibilities: Interact with premium customers through calls and chats Provide prompt and effective solutions to queries and concerns Maintain a high standard of service quality and customer satisfaction Accurately log all customer interactions in CRM tools Work closely with internal teams for escalations and resolution Meet daily performance targets and quality benchmarks Candidate Profile: Excellent spoken and written English skills Graduate / Undergraduate Prior experience in handling international premium clients is preferred Customer-first approach with attention to detail Proficient in multitasking and using service tools Immediate joiners preferred