Job Description

Role & responsibilities : Responsible for finding new business opportunities US virtual construction Industry, developing strategies to pursue them, and maintaining relationships. Should be able to handle clients & business accounts worth millions of dollars in construction projects. The primary focus is on delivering high-quality customer service, assisting with inquiries, troubleshooting issues, and providing solutions. This role requires proficiency in communication, problem-solving, and the ability to manage customer concerns effectively while maintaining a professional demeanor. Key Responsibilities : Identify opportunities : Find new markets, clients, and partnerships with our potential clients in the US High Tech Construction industry Develop strategies : Create plans to reach new opportunities and improve the business Build relationships : Maintain and develop relationships with clients and partners Customer service : Making outbound calls to clients to establish and nurture long-term relationships & Bring Business. Following Scripts : Adhere to established communication scripts for consistency and compliance with company policies and regulations. Skills and Abilities : Excellent verbal and written communication skills in English (US accent preferred). Be able to develop Relations with the Business team in your territory of US states. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Basic computer skills, including knowledge on other customer management tools. Good problem-solving skills Experience : Prior experience in the US calling process (customer support, sales, etc.) is a must advantage. Experience with handling outbound/inbound calls is mandatory. Soft Skills : Strong interpersonal and communication skills. Patience and resilience Positive attitude and a team-oriented mindset. Preferred Traits : Ability to work on a night shift or flexible timings due to the nature of the US time zone. Familiarity with the US market, customer expectations, and communication styles & US Culture. Additional Information : Training about our services will be provided for candidates who meet the basic eligibility criteria. Performance-based incentives may be offered for top performers. Perks and benefits : 1.Competitive Work Benefits Outstanding Career growth opportunities 2.Exposure to International Projects in the USA and Canada regions. 3. Exposure to work with Top General contractors across the globe. 4.Health insurance and Accidental Insurance 5.5 Days working (Saturday and Sunday fixed off) 6.Cab pickup and drop for Gurgaon & south Delhi location 7. Sabbatical leaves 8.Businees Bonus 9.Graduity