Customer Support Representative

As a Process Associate at Knack Global Pvt. Ltd. in Jaipur, your role involves making outbound calls to the US to check claim status, handle denials, and verify patient eligibility. You will be responsible for insurance follow-up and ensuring productivity and quality targets are met within the specified time. Key Responsibilities: - Make outbound calls to the US to check claim status - Handle denials and patient eligibility - Verify insurance follow-up - Meet productivity and quality targets within stipulated time Qualifications Required: - Graduates in any discipline - Good command over English (oral & written) - Flexible to work in shifts - Good analytical skills - Computer savvy - Good listening skills If this job profile aligns with your skills and interests, please send your updated CV to parul.sharma13860@knackglobal.com. You can also walk in for an interview from Monday to Friday between 10 AM and 4 PM at the following venue: Knack Global Pvt. Ltd. Plot No. 2016 Ramchandrapura, Sitapura Jaipur, 30202 Benefits: - 5 days a week - Cab and meal facility - Food provided - Health insurance - Leave encashment - Paid sick time - Provident Fund Schedule: - Evening shift - Night shift Education: Bachelor's degree preferred Experience: - Total work: 1 year preferred - Customer service: 1 year preferred Language: English required Work Location: In person As a Process Associate at Knack Global Pvt. Ltd. in Jaipur, your role involves making outbound calls to the US to check claim status, handle denials, and verify patient eligibility. You will be responsible for insurance follow-up and ensuring productivity and quality targets are met within the specified time. Key Responsibilities: - Make outbound calls to the US to check claim status - Handle denials and patient eligibility - Verify insurance follow-up - Meet productivity and quality targets within stipulated time Qualifications Required: - Graduates in any discipline - Good command over English (oral & written) - Flexible to work in shifts - Good analytical skills - Computer savvy - Good listening skills If this job profile aligns with your skills and interests, please send your updated CV to parul.sharma13860@knackglobal.com. You can also walk in for an interview from Monday to Friday between 10 AM and 4 PM at the following venue: Knack Global Pvt. Ltd. Plot No. 2016 Ramchandrapura, Sitapura Jaipur, 30202 Benefits: - 5 days a week - Cab and meal facility - Food provided - Health insurance - Leave encashment - Paid sick time - Provident Fund Schedule: - Evening shift - Night shift Education: Bachelor's degree preferred Experience: - Total work: 1 year preferred - Customer service: 1 year preferred Language: English required Work Location: In person