Customer Support Representative (International)

Job Description

Urgent Hiring for Customer Support Representative - International Voice Handle international customer calls to provide exceptional customer service Handling inbound calls of US process Resolve customer queries related to products/services offered by the company. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) Ensure Timely & Professional Responses to all Queries Qualification UG / Graduate Requirement: Must have excellent communication in English (both verbal and written) Candidate must have minimum six months of experience preferably in International BPO, International Voice, US process, Process Associate, international process Graduate freshers can also apply Should have knowledge on KPI Candidates should be willing to work in 24/7 shift Able to join immediately Benifits 5 days working, 2 rotational week off Incentives Call @ 9153619895, 8218846274, 9149313427 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹39,000.00 per month Benefits: Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: Hindi (Preferred) English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person Speak with the employer +91 8218846274