Customer Support Representative

Job Description

Job Title: Customer Support Representative Company: a leading BPO provider Location: Gurgaon Job Type: Full-time About Us Join our vibrant team! We're a global BPO leader delivering exceptional customer experiences to top brands. We're seeking a skilled Customer Support Representative to provide real-time support to our clients' customers. hiring specifically for a social media process. Job Summary Provide support to customers, responding to queries, resolving issues, and exceeding expectations. You'll be the digital face of our company, ensuring seamless customer experiences. Key Responsibilities Respond to customer inquiries via call Resolve customer complaints and issues in a timely and professional manner Provide product information, troubleshooting assistance, and order support Meet productivity and quality standards Collaborate with internal teams to resolve complex issues Requirements 0-1 year of experience in customer service Excellent communication, typing, and problem-solving skills Ability to multitask and handle multiple chat sessions Strong knowledge of customer service principles and practices Familiarity with chat support tools and platforms What We Offer Competitive salary and benefits package Opportunities for career growth and professional development Dynamic work environment with a talented team Flexible work arrangements (potentially) How To Apply Ready to chat your way to success? Send your resume to Riya 9711411176 riya.impac@gmail.com Let'sconnect! This job is provided by Shine.com Show more Show less