Customer Support Representative

0 years

2 - 3 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and delivering an excellent service experience across phone, email, chat, or other support channels.

Shifts: Rotational with 2 days week off

Key Responsibilities

  • Handle inbound/outbound customer calls, emails, and chat queries.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues efficiently while maintaining a positive attitude.
  • Escalate complex issues to the concerned team when necessary.
  • Maintain high levels of customer satisfaction through professional communication.
  • Follow up with customers to ensure issue resolution.

Education

  • Graduate/Undergraduate from any stream.

Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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