Job Description

The ideal candidate will have experience in customer care within the packaging or garments industry and possess excellent communication skills. This role involves constant interaction with customers and various teams, ensuring effective order entry and coordination. Key Responsibilities:* - Maintain constant communication with customers and collaborate with internal teams to address inquiries and concerns promptly. - Accurately enter and process customer orders in the system. - Coordinate with the production and other relevant teams to ensure timely fulfillment of orders. - Report directly to the Manager of the Customer Care Department regarding customer feedback, order status, and any issues that arise