1 - 2 years
2 Lacs
Posted:7 hours ago|
Platform:
On-site
Full Time
Handle customer calls, chats, and emails professionally.
Resolve queries and ensure customer satisfaction.
Update interactions in CRM systems.
Coordinate with internal teams for quick resolutions.
Maintain quality metrics (AHT, CSAT, FCR, etc.).
Requirements:
Graduate or equivalent.
Excellent English communication skills (regional language is a plus).
Hands-on experience with CRM/support tools.
Ability to multitask and manage time efficiently.
Agileqos Careers Private Limited
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