Customer Support Officer

Job Description

Handle customer inquiries via phone, email, chat, or social media Provide accurate and timely information about products and services Resolve customer complaints within the agreed service level agreements (SLAs) Record and manage customer accounts through CRM systems Make outbound calls to potential customers Understand customer needs and suggest appropriate plans or features Persuade customers to purchase or subscribe to the application For Further Enquiries kindly call - 91769 12555 Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Language: Hindi (Required) Work Location: In person