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Posted:2 months ago| Platform: 
Work from Office
Full Time
Roles and Responsibilities Manage customer support operations, ensuring timely resolution of customer queries and complaints. Develop and implement effective strategies to improve customer satisfaction, retention, and escalation rates. Collaborate with logistics sales team to resolve complex issues related to product delivery and service quality. Analyze data to identify trends and areas for improvement in customer handling processes. Ensure compliance with company policies and procedures while maintaining high levels of professionalism.
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