Customer Support (International voice)

Job Description

Urgent Hiring for Customer Support Representative - International Voice Handle international customer calls to provide exceptional customer service Handling inbound calls of US process Resolve customer queries related to products/services offered by the company. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) Ensure Timely & Professional Responses to all Queries Qualification UG / Graduate Requirement: Must have excellent communication in English (both verbal and written) Candidate must have minimum six months of experience preferably in International BPO, International Voice, US process, Process Associate, international process Should have knowledge on KPI Candidates should be willing to work in 24/7 shift Able to join immediately Benifits CTC upto 4.8 lpa Joining bonus upto 20k 5 days working, 2 rotational week off Incentives Both way cab Call @ 9153619895, 8218846274, 9149313427 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Joining bonus Performance bonus Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 9153619895